Customer Services Intern

2 weeks ago

Cape Town, South Africa Maskew Miller Learning Recruitment Full time

**Job Desciption**:
**Customer Services Internship Programme 2024**:
**Are you hungry for an opportunity to learn and gain work experience? Then Maskew Miller Learning’s Internship Programme might just be what you have been searching for**:
Maskew Miller Learning lends its name from the most trusted and recognisable publisher in South African history - Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures.

We are a B-BBEE - Level 1 contributor, providing education solutions ranging from early childhood learning to professional certification, curriculum-based print materials, e-learning content and tools, as well as teacher training. We publish in all 11 official languages and have the widest range of CAPS-approved content trusted by teachers. Our quality educational resources and materials are used in schools, TVET colleges, higher education institutions, and home and professional environments.

Maskew Miller Learning only seeks to hire individuals who portray **OUR** **CORE VALUES** below:

- **We are Committed.** We’re helpful and supportive of our customers and colleagues alike - providing educational resources to help people move forward, while also helping colleagues grow and excel
- **We are
- Accountable.** Our products and services have a tremendous impact on learning and for this reason we operate ethically and with integrity. We are honest, reliable, trustworthy, and take responsibility for our actions.
- **We are Collaborative**. We partner with both internal and external stakeholders to continually improve our offering and maintain a competitive edge. We are inclusive, valuing and respecting colleagues’ ideas and encouraging thought leadership
- **We are Curious**. We are forward looking. We challenge the status quo through creative, innovative and agile thinking.
- **We are Resilient and Impactful**. We strive to make a positive, lifelong difference on our communities and environment by being considerate and progressive, developing solutions that affect real change.

We’re looking for the next generation of talented graduates to join our team for a comprehensive workplace experience programme. An internship at Maskew Miller Learning is an opportunity to bring your own unique perspective as a learner, together with your academic knowledge, technical skills, and enthusiasm

**What Does the Internship Program Offer?**:
As an intern, you will gain an in depth understanding of our business. You’ll be assigned to a team and work on real-life projects that bring our products and services to life. The internship program also provides you with on-the-job training and professional development to enable you to contribute to the business. Below are some of the benefits of being an intern at Maskew Miller Learning:

- Interns will have a blend of accredited training and workplace experience
- An always learning culture
- endless learning and development opportunities
- Mentorship opportunity from industry professionals

**Key Duties and Responsibilities**:
**Educational Requirements**:

- Bachelor’s degree or Diploma
- A "Can Do" attitude.
- Strong Digital Capabilities

**Experience Requirements**:
**Skills and Competencies**:

- Commitment
- Problem solving and Critical thinking.
- Accountability
- Interpersonal and communication skills
- Resilience
- Collaboration
- Initiative
- Curiosity

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