Client Services Representative

5 months ago


Pretoria, South Africa Sit2Mat Financial Services Full time

**Responsibilities**:

- Build and maintain strong relationships with clients to understand their needs
- Find new business opportunities and maintain a healthy pipeline for future deals.
- Serve as the main point of contact for clients, addressing inquiries, resolving issues, and providing assistance as needed.
- Upsell new products to existing clients
- Proactively communicate with clients to provide updates, gather feedback, and offer solutions to enhance their experience.
- Stay informed about industry trends, market conditions, and competitor activities to better serve clients.

**Qualifications and Experience**
- Diploma in Sales, Marketing, Communications, or a related field.
- 1+ year previous experience in a client services or customer support role.
- Strong interpersonal and communication skills, both verbal and written.
- Excellent problem-solving abilities and a proactive approach to addressing client needs.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented with a focus on delivering high-quality service.

**Salary**: Up to R7 000,00 per month

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- The person must reside in and around Montana, Pretoria

**Education**:

- Diploma (required)

**Experience**:

- Client Service: 1 year (required)



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