Business Development

7 months ago

Witbank, South Africa The Talent Hive Full time

**Responsibilities (may include but not limited to)**:

- Identify market opportunities for your area of responsibility and produce a Business Plan that reflects how to develop and manage prospects.
- Retain existing base and grow it to help ensure company Sales targets for the GWP and profitability are met and exceeded.
- Maintain and accurately report on the sales pipelines, to ensure that GWP targets will be met or exceeded.
- Assist with and track larger renewals, and cancellations within portfolio, to ensure a high retention rate of business.
- Develop the Broker portfolio, and effectively onboard new brokers, whereby the Business Development Growth targets are achieved through influence and persuasions.
- Strategically analyze the Brokers business plan and identify future business opportunities for development.
- Implement agreed underwriting measures aligned to underwriting and Insurer mandates to attain targeted loss ratios and rates.
- Ensure adherence to the Regional Teams Sales plan.
- Actively assist with portfolio management and policy screening, to ensure that profitability targets are achieved.
- Deliver and enhance client satisfaction of the highest level by working with brokers to map and determine their business needs in delivering superior client service.
- Effectively assist by redirecting service complaints, to the correct division and manager, in order to resolve all complaints received from brokers or clients.
- Track Productivity levels by successful completion of Internal systems
- Maintain correct and updated broker contact information, correct broker agency details, and ensure that changes in agencies are correctly communicated and updated on all required systems.
- In collaboration with Underwriting and other departments ensure that technical and operational underwriting standards, procedures and controls are complied with
- Follow laid down procedures for on boarding; development and maintaining of business.
- Follow laid down procedures for submission of ex gratia claim motivations.
- Actively promote relationships with key role players in your broker portfolio, and the management team. Also manage the relationship between the broker and support teams.
- Effectively identify, and action cross selling opportunities with other divisions within the Company.
- Assist with credit control management on assigned portfolio, in order to retain GWP.
- Assist with portfolio management actions, and compliance requirements. Effectively identify and report compliance breaches, and implementation of compliance requirements post audit.
- Track provisional and actual premiums raised under group schemes, to maintain correct GWP levels.
- At all times adhere to your agreed delegated authority agreement
- System training to broker and any other requirements

Business Accountabilities
- Analysis Governance and risk management

**Relationships Internal**:

- Executives
- BDC’s
- Underwriting and Claims Manager
- Underwriters
- Claims
- Finance
- Specialist divisions
- Portfolio management teams
- And any other department within Brolink

**External**:

- Brokers
- Industry Associations
- Insurers

**Qualifications**:
**Minimum Requirements**:

- Matric is an essential requirement
- Higher certificate and higher
- Bachelor’s degree in business, marketing or related field will be an advantage.
- FAIS compliant

Work Experience

**Minimum Requirements**:

- Commercial and Personal Lines experience - minimum 5 years
- Sound experience in Sales with a strong presence in the Broker community - minimum 5 years
- Cold calling
- Commercial and Personal Lines experience - minimum 5 years
- Experience in sales (face 2 face), marketing or related field.
- Sound experience in Sales with a strong presence in the Broker community - minimum 5 years

TECHNICAL COMPETENCIES

**Minimum Requirements**:

- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with mínimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
- Sales and marketing
- Sound understanding and knowledge of the South African Insurance market
- Sound knowledge of statutory and legislative requirements
- Maintain up to date knowledge of local markets and industry sectors
- Sound knowledge of Brolink and its business strategy and objectives
- Sound understanding and knowledge of Commercial and Personal Lines Underwriting
- Continuous personal development, through relevant internal and external training, including but not limited to product training, financial training, and survey training
- Sound understanding and knowledge of Brolink’s products
- Maintain up to date knowledge of local markets and industry sectors

Travel and Other Requirements
- Extensive travel in the role
- Driving license required

Between 3 - 5 Years

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