Senior Technician
2 months ago
Job Introduction
G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has vacancies for multiple** Senior Technicians** with experience in working on ATMs/Safes/Banks etc based at our sites in Witbank reporting to the Project Manager.
The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role of the Senior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
Main Responsibilities
**Main Purpose of Position**
To provide an expert service relating to the implementation, installation and maintenance of technology contracts and projects.
**Effective management of operations**
- Complete daily tasks with close monitoring of standards
- Client retention and customer service levels
- Maintenance of positive customer relationships
- Quality Management/ Operations Process management - adherence to quality standard
**Effective management of business development function**
- New business development
- Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
**Health and Safety**
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
- Participate in safety forums created by company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Distribute safety information as and when required
- Wear protective clothing all the time
**Qualifications & Experience**
- Grade 12
- Experience Electronic Security Services advantageous
- Experience in working on ATMs/Safes/Banks etc advantageous
- Experience w.r.t. implementation of the following systems (advantageous):
- I. CCTV
- II. Alarm
- Driver's Licence Non-Negotiable
- Extensive experience w.r.t. implementation of the following systems:
- I.CCTV
- II.Alarm
- Experience in Sales by compiling scope of work
- Financial Management relative to managing profitability
- Good conceptual interpretation and presentation of financial and operational reports to the Regional Technical Manager
- **Skills & Attributes**
- Understanding the organizational environment
- Understanding the organization’s goals and objectives
- Dealing with changing circumstances
- Supporting and working with others
- Delivering objectives
- Dealing with complexity
- Acting professionally
- Delivering great customer service
- Sharing and co-operating
Package Description
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.
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