Relationship Manager
20 hours ago
**Key Areas of Responsibility**:
Sales Management
Identifying and cultivating potential customers for the business's products or services
Contact existing and potential customers to present our product and service offering
Ensures product knowledge to enable Sales with existing and potential customers
Communicates with potential customers to understand their requirements and need
Travel within designated region to meet potential business partners and customers
Conducts calls and face-to-face meetings with customers daily
Through training, educates customers on how products or services can benefit them financially and professionally
Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs
Attends meetings, sales events and training seminars and conferences to keep abreast of the latest development
Sales Administration
Maintains an updated customer database
Responsible for the recovery of bad debt from existing customers
Addresses all business-related matters for customers
Provides technical support and assistance to clients both personal and via designated business support channels
Place recorded orders in a timeous and efficient manner
Processes cancellations in a timeous and efficient manger
Keeps an updated record of communications and actions with all customers
Responds to and provides feedback to customers and colleagues in a timeous and efficient manger
Customer Relationship Management
Maintains effective relationships with customers by active listening followed by creative problem solving, presenting efficiency throughout the sales experience and implementing a solution driven and creative problem-solving approach
Attends client and business events as required; fulfils the required duties of each event i.e. networking and interaction engagement ratings
Markets Private Property events, workshops, engagements as per the guidelines specific to each event
Participates in social media campaigns to promote business events, updated and ventures
Reporting
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses when required
Expense & Budget Control
As far as possible, always adheres to departmental budget metrics and controls through exercising caution and mindful expenditure.
Working Conditions
Remote working conditions
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For more information on this role or our recruitment process, please feel free to reach out to our hiring team on:
**REQUIREMENTS**:
Qualifications and Experience
Minimum relevant tertiary qualification
Minimum of five years working in an external sales role
Demonstrated ability to work with data and reporting methods and systems
Experience working remotely
Own vehicle and availability to travel Nationally
Ability to speak English & Afrikaans fluently
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