Treatment Co-ordinator, Rondebosch, Cape Town
2 weeks ago
About the job Treatment Co-ordinator, Rondebosch, Cape Town
**TREATMENT CO-ORDINATOR**
An Orthodontic practice in the Southern Suburbs of Cape Town requires a Treatment Co-ordinator fulfil key tasks and responsibilities for the practice and patient care.
**Requirements**:
- To clearly explain treatment options with patients and related costs
- Working with the patient through every phase of their treatment or procedure
- Clearly explaining the primary benefits or risks of the dental treatment
- Providing cost estimates
- Arranging of possible payment plans
- To be the point of contact for patients who have questions or concerns in respect of their procedure
- To be the liaison between the doctor and the patient
- Gathering information in respect of the new patients and patient experience
**Qualification**:
- 7 - 10 years of dental / medical / sales or similar experience is essential for this role
**Skills and attributes**:
- In-depth knowledge of dentistry and ability to describe procedures
- Customer service skills
- Self-directed
- Influencing / negotiation skills
- Organizational skills
- Strong interpersonal skills and a team player
- Hardworking and great work ethic
- Professional communication skills
- Ability to work under pressure and prioritize
- Computer literacy and high attention to detail
- Well-presented and professional
- To provide a calm and warm environment for patients
**Working hours**:
- Monday to Friday, 08h00 17h00
**Appointment**:
- As soon as possible
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