On Call Technician
7 months ago
**Reference**
- PE001440/VD**Sector**
- Information Technology**Location**
- Gauteng, JHB - Northern Suburbs**Salary Interval**
- Monthly**Package**
- None-negotiable**Description**
**Requirements**:
- Valid drivers license essential.
- Microsoft Desktop Certifications - MCSE/ MCITP (or similar).
- Network setup and maintenance experience.
- Backup setup, maintenance and restore experience.
- 3 - 5 years in same / or similar role.
**Technical requirements**:
- Communicating clear technical information to Service desk staff when assisting with errors on site.
- Checking your calendar and collecting required information for your call outs so that you will be on site at clients at the scheduled times.
- Daily, weekly, monthly tickets to be completed at the prescribed times, with accurate time, information, and spelling / grammar.
- Tickets are to be updated daily with work notes or discussions with the client.
- Time spend to be recorded accurately on every ticket.
- Billing notes to be done accurately, and professionally.
- Ensuring that all communication is checked to spelling and grammar mistakes.
- Ensure that your tickets are resolved in a timeous manner so that billing gets completed as soon as errors has been resolved.
- Perform PC Audits for clients and collate data in templates.
- Basic network cabling.
- Provide full hardware level support on workstations.
- Provide full desktop software level technical support for Windows and Office.
- Configure ADSL Routers in both router and bridge mode.
- Configure Wireless Access Points.
- Troubleshooting of physical network failures.
- Troubleshooting of Server failures and escalation to server team as required.
- Creation of users on Windows.
- Installation and setup of workstations.
- Joining workstations to Active Directory managed domains.
- Installation of Servers into cabinets.
- Installation of VOIP phones.
- Installation of network devices.
- Installation of both USB and network Printers.
- Troubleshooting of both USB and network Printers.
- Administering rights and permissions for shared printers.
- Administering rights and permissions for network shares.
- Setting up VPN Connections on workstations.
- Moving of servers between physical locations.
- Disassembling and clean ups of server cabinets.
- Configuring Exchange/ Office 365/ Pop/ IMAP mail on Android/ Nokia/ Blackberry/ iOS cellphones and tablets.
- End user training.
- 3rd party software installations - NO maintenance.
- PC Support maintenance tasks.
- Check client backups.
- Ensure anti-virus is deployed and updated across network.
- Attend to all desktop level client requests on your weekly visits.
- Advising client on potential risks at their sites.
**Other administrative duties**:
- Ticket management.
- Tickets are to be updated daily with work notes or discussions with the client.
- Time spend to be recorded accurately on every ticket.
- Billing notes to be done accurately, and professionally.
- Ensuring that all communication is checked to spelling and grammar mistakes.
- Ensuring tickets are addressed before the specified time to ensure that tickets don’t exceed the SLA threshold and breaches occur.
-
Heavy Equipment Technician
4 weeks ago
Johannesburg, Gauteng, South Africa On Line Personnel Full timeWe are seeking a skilled Heavy Equipment Technician to join our team at On Line Personnel. This is an exciting opportunity for a qualified professional to take on a challenging role and contribute to the success of our organization.About the RoleThis position involves working as a Diesel Mechanic, responsible for maintaining and repairing heavy equipment,...
-
System and Building Access Technician
3 months ago
Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time**Job description** - (if beyond High School or equivalent)_: Bachelor’s degree in Computer Science or MIS related field preferred. - Minimum 1 years experience within Microsoft products_ Demonstrate multi-tasking skills, Strong problem solving and analytical skills, and Excellent written and communication skills. Able to effectively communicate with...
-
Field Technician
3 weeks ago
Johannesburg, South Africa AdaptIT Full timeField Technician ' Position reports to National Field Manager and Ops Manager Direct Reports: None Office Location POSITION REQUIREMENTS - Strong organizational and planning skills - IT and installation knowledge and experience - Attention to detail and problem-solving skills - Excellent written and verbal communication skills - Timeous attendance to...
-
Assistant Technician
2 weeks ago
Johannesburg, South Africa Gilbarco Full time**JOB TITLE: Assistant Technician** **DEPARTMENT: Mobile Operations RSA** **REPORTING TO: Regional Team Leader** **LOCATION: Inland, South Africa** **ADDITIONAL INFO**: - After hour work and working on weekends will be a requirement. - Long distance travel and nights away will be a requirement. - A medical fitness assessment will be required to be...
-
Heavy Vehicle Technician
1 week ago
Johannesburg, Gauteng, South Africa On Line Personnel Full timeJob Position: Heavy Vehicle TechnicianRef: 4659 Location: Elsburg (Germiston) Salary: up to R30,000 per month commensurate with experience and qualification About the RoleWe are seeking a skilled Diesel Mechanic to join our team at On Line Personnel.As a Diesel Mechanic, you will be responsible for performing routine maintenance and repairs on heavy...
-
Maintenance Technician
2 weeks ago
Johannesburg, South Africa HR CAPITAL RECRUITMENT PTY Ltd Full time**Maintenance Technician** Our client a corporate private investigating company is looking for a Maintenance Technician **Job Purpose**: Responsible for performing customer support activities involving on-site installation, repairing and maintenance of complex security equipment and systems **Main Duties and Responsibilities**: - Installing -...
-
Johannesburg, South Africa Global Platinum Solutions Full timeA Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Duties &...
-
Technician
4 weeks ago
Johannesburg, South Africa Fidelity Services Group Full time**Overall Purpose of the job**: Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation. **Minimum qualifications and experience**: - Matric or equivalent - Minimum 3 years’ experience as an Electronic Security technician - Programming, wiring,...
-
First Line Support Technician and Fibre Planner
7 months ago
Johannesburg, South Africa Global Platinum Solutions Full timeA Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Duties &...
-
First Line Support Technician and Fibre Planner
3 weeks ago
Johannesburg, South Africa Global Platinum Solutions Full timeA Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Duties &...
-
Electrical Technician and Electrician
1 month ago
Johannesburg, South Africa Admittance Engineering Services Full timewe are urgently looking to hire a technician and electrician with experience workning on MV and LV switchgear Must have ORHVS Must have drivers license Must be willing to travel for call outs at any given time Please enclose CV and certificates Pay: R31,33 - R34,28 per hour Expected hours: 45 per week
-
Domestic Home Appliance Technician
2 weeks ago
Johannesburg, South Africa MM All Electronics Full timeWe are currently on a search for a Senior Home Appliance Technician, the principal duties of the position are problem solving in the workshop and in field related calls; provide customer education on our products. Resolve priority calls from management as soon as possible. MINIMUM REQUIREMENTS - Applicants must be Trade Tested artisans at minimum N3...
-
IT Technician
2 days ago
Johannesburg, South Africa Tych Business Solutions Full time**Job ID**: 58346**Date Posted**: Posted 7 hours ago**Location**: Roodepoort, Johannesburg**Job Title**: IT TECHNICIAN - ROODEPOORT - GAUTENG To provide assistance with all technology related equipment and services to all users within the group **Duties**: - End user support. - Assisting with users general IT requests. - To assist all our users with any...
-
Air Conditioner Technician,installer and Driver
7 months ago
Johannesburg, South Africa SUNROSE ON LINE (PTY) LTD Full timeJob Title: Air Conditioner Installer and Technician with PDP Company Name: Sunrose Online / Blu'StAr Aircons Location: 8 Data Crescent Unit 20, Gold Reef Office Park Ormonde, Gauteng 2091 South Africa **Responsibilities**: - Install, inspect, and maintain air conditioning systems - Diagnose and repair electrical and mechanical faults in HVAC systems -...
-
Onsite Technician
4 days ago
Johannesburg, South Africa Assa Abloy Full timeAn Onsite Traka Technician needs to perform several tasks set out to them on a task system. An onsite Traka Technician will be required to work with explosives key management and locks (Cliq. Traka and Videx), Reports to be pulled and onsite support to be provided to the customer the technician is allocated to. Monthly Inspecting, analysing, and...
-
Service Call Centre Agent Johannesburg
8 months ago
Johannesburg, South Africa HotelJobs.co.za Full time**SERVICE CALL CENTRE AGENT - JOHANNESBURG - R12000 to R14000 based on experience and qualifications.** We are recruiting two motivated and detail-oriented SERVICE CALL CENTRE AGENTS to join a Catering Supply Company’s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening...
-
1st and 2nd Line Support Technician and Fibre
7 months ago
Johannesburg, South Africa Global Platinum Solutions Full timeA Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Shift...
-
Junior Noc Technician
4 days ago
Johannesburg, South Africa Kontak Recruitment SA Full timeWoodmead, Johannesburg, Gauteng - Information Technology **Junior NOC Technician (JB3324)** Woodmead, Johannesburg R8 - 15 000 per month Permanent As a NOC Technician you will form part of a NOC team that works on a 12 hour shift rotation. You will be responsible for monitoring dashboards and ticketing systems, remotely resolving issues and...
-
Instrumentation/Electrical Technician
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeThis global manufacturing company is a market leader in its industry, providing solutions to the mining industry. Our client is seeking a skilled and experienced Instrumentation/Electrical Technician with a background in the mining sector. The successful candidate will be responsible for the maintenance, troubleshooting, and repair of underground mining...
-
Junior IT Technician
2 days ago
Johannesburg, South Africa Studio88 Full timeJOB PURPOSE IT Technician for the group - provide technical support for stores and head office users. PRINCIPAL ACCOUNTABILTIES - (Duties) - Support calls for head office and stores. - Setting up new PC’s for stores. - Setting up new PC’s, Laptops and devices for Head Office, Regionals or Stock Controllers. - Software and hardware repairs at head...