Customer Support Manager

**The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

Job Title: Team LeaderYesPlay's customer support team is undergoing a transformation process, driven by the company's significant growth. The team has almost doubled in size over the last 6 months, and we're looking for a strong, determined, and well-organized Team Leader to elevate our support processes and the customer support team as a whole.Key...

Cape Town, South Africa - DOP - 3061052 **Job Description**: **Role Purpose** - The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs._ **Do** - **Support process by managing transactions as per required quality standards** - _Document...

Our depots personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing customers, by...

Job Title: Team LeaderYesPlay is seeking a highly motivated and experienced Team Leader to join our customer support team. As a Team Leader, you will play a key role in elevating our support processes and ensuring the smooth operation of the team.Key Responsibilities:Monitor and motivate the team to ensure daily, weekly, and monthly KPI targets are met and...

Were looking for We are seeking a dedicated Customer Support & Onboarding person to join our team. This role is crucial in ensuring our users, tenants and landlord clients receive unparalleled support and success in using our solutions. You will also be responsible for the onboarding and training of landlords and tenants, ensuring they fully understand and...

**Who we are**: Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department.The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand....

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department.The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The...

Our Customer Support Team at Mukuru is growing and we are looking for Customer Support Consultants to join us at our World Class Customer Support Department.The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand.The...

**Who we are**: Yoco was founded in 2015 and now processes over US$2 billion annually. We’re the payments provider for over 200 000 self-employed, and opening commerce for all. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 350 team members globally, operating across international markets,...

**Job Title: Customer Support Executive (Remote)** **Overview** To maintain and develop relationships with and deliver operational support to both current and new customers. To provide operational solutions/resolutions and training to our customers. **Job purpose** To be responsible for efficient customer service and support of Accredited Partner...

We're looking for… We are seeking a dedicated Customer Support & Onboarding person to join our team. This role is crucial in ensuring our users, tenants and landlord clients receive unparalleled support and success in using our solutions. You will also be responsible for the onboarding and training of landlords and tenants, ensuring they fully...

**Customer Support Technician Cape Town** Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification. *** **Salary Market related** **Requirements**: Technical Support - Providing on-site technical support to the designated customer,...

About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer expectations and provide timely and effective solutions to...

**Location: Cape Town**: **Purpose of the Job**: Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards. **Who You Are**: - You are customer centric. - You are an expert in people management. - You are passionate about customer experience and providing service. -...

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**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

About the RoleMukuru is seeking a highly skilled and customer-focused Customer Support Consultant to join our World Class Customer Support Department. As a key member of our team, you will be responsible for providing exceptional customer service and assistance with money transfer orders and related queries.Key ResponsibilitiesCustomer Service: Provide...