Change Manager: Food

2 weeks ago


Cape Town, South Africa Woolworths Full time

Advert reference: woolw_000620
Advert status: Online
- **Position Summary**

**Industry**:FMCG & Supply Management

**Job category**:FMCG, Retail, Wholesale and Supply Chain

**Location**:Cape Town

**Contract**:Temporary

**Remuneration**:Market Related

**Introduction**
- Responsible for delivery of change requirements for various projects - Input into change management plans and interventions to shift Foods teams to new ways of working - Work with the Foods and Data and Analytics Project Manager to deeply understand change needs and impacts - Work with the Change Teams to create engagement plans and material across the entire project, specific focus on users, people, business - Work with users to deeply understand needs and communicate practically

**Job description**

**_Change Planning _**
- Build a change strategy and plan that serves the project plan

**_ _**

**_ Stakeholder Management: _**
- Understand relevant project stakeholders and assess stakeholder impact, create stakeholder impact matrix
- Develop, manage, and report on a stakeholder plan (communication and engagement plans)
- Bring all Foods stakeholders on board to new ways of working to improve Assortment and Data modelling (not only teams directly impacted)
- Challenge teams to shift mindset to one of learning / thinking about the future (Future-fit mindset). This includes the Foods leadership teams
- Create an understanding of the effectiveness of an agile way of working

**_ Facilitate Team and Line Management Discussions _**
- Facilitate and conduct discussions with various teams and line managers

**_ _**

**_ Manage Transformation: _**
- Analysis of people impact of changes to processes and ways of working in line with Foods strategy and a data-driven organisation
- Create and change plans to manage the people impacts
- Responsible for change enablement
- Provide support during implementation
- Ensure operational/business readiness with Data and Analytics and Foods Business Champion and Sponsor
- Manage resistance and barriers to change

**_ Manage Engagement: _**
- Work with project team to deliver integrated engagement and communication across the business
- Provide an engagement plan as input into broader project engagement plan which includes Data and Analytics
- Work with the Foods teams and SME’s to shape key messages and comms appropriate for stakeholders
- Set up and manage Foods forums

**_ _**

**_ Manage Communication_**
- Create Foods communication that is relevant to specific stakeholders
- Work with project team to deliver integrated communication across the business
- Track communication effectiveness
- Set up and manage go-live communication and channels with Foods

**_ General: _**
- Identify risks and opportunities and create mitigation strategies
- All change documentation relevant to the Foods change are set up and maintained
- Integrate with other Project streams to understand impacts
- Status/Change reporting

**Minimum requirements**
- At least 5 years relevant Change Management experience
- Relevant 3-year tertiary or NQF aligned qualification
- Previous experience of working within process projects
- Understanding of agile methodologies
- Relevant retail industry experience is advantageous
- Strong facilitation and communication skills at multiple stakeholder levels
- Stakeholder and Impact Analysis
- Change Planning
- Proactive Risk and Issue Management
- Attention to detail and working to deadlines essential
- Strong interpersonal skills
- Drive and energy

**Woolworths is an equal employment opportunity company that is committed to inclusion and diversity



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