Airport Management Centre

Job Purpose: Manage and ensure a safe, efficient, cost effective and timely airport operation so that Emirates image, reputation and passenger service levels are maintained and enhanced, as per the criteria set forth by the Company commercial, safety and security policies, standards and procedures Ensure that appropriate action is taken for providing prompt...

Job Title: Airport CashierWe are seeking a highly skilled and customer-focused Airport Cashier to join our team at Maneshez Solutions Services.Key Responsibilities:Customer Service: Provide exceptional customer service, responding to inquiries, and resolving issues in a professional and courteous manner.Point of Sale Operations: Operate cash registers,...

Manage and authorise purchases and invoices for Passenger Services, Crew and Technical; - Manage costs in respect of delay and missed connections; - Motivate for any additional contracts relating to purchasing; - Implement cost saving initiatives and manage external service provider relationships; - Attend to common interest matters; - Ensure adherence to...

We are seeking a highly skilled and customer-focused individual to join our team as an Airport Assistant at Maneshez Solutions Services. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our passengers, ensuring their comfort and safety throughout their journey.Your primary duties will...

Position Overview: We are seeking dynamic airport personnel to handle various administrative responsibilities and facilitate communication with travelers. Your role will encompass greeting passengers, offering information, assisting those with disabilities or traveling with young children, managing luggage check-ins, processing reservations, and ticket...

KwaZulu Natal, Durban - (Market related) Flysafair requires the service of a **AIRPORTS: SPECIAL PROJECTS, TRAINING AND QUALITY** **COORDINATOR** that will report to the Manager: National Airports and be based in Durban RESPONSIBILITIES: - Ensure all airports are operating within the policies and procedures set out in the Passenger Services Manuals....

The Call Centre Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer service and achieve performance targets. This role involves managing and mentoring staff, handling escalated issues, and implementing strategies to improve service quality and operational efficiency. **Key...

First Group SA is a leading hospitality and leisure company dedicated to providing exceptional experiences and unforgettable memories for our guests. With a portfolio of premium resorts and hotels across South Africa, we pride ourselves on delivering w... Team Management: Supervise and support call centre agents, including scheduling shifts, managing...

**Job Title: Call Centre Manager** **Location: Umhlanga, Durban South Africa** **Experience: 7-10 years in a Call Centre Environment** **About Us**: The Faculty is a dynamic and rapidly growing company based in Durban South Africa. We are seeking an experienced Call Centre Manager to lead our customer-centric team. We pride ourselves on delivering...

Main Responsibilities:Lead and Manage Call Centre Operations: Oversee the day-to-day activities of the call centre to ensure optimal performance and efficiency.Analyse and Interpret Call Data: Utilize data analytics to drive results, identifying trends and areas for improvement in call length, talk time, and sales conversions.Develop and Monitor Key...

Duties - Administrative Responsibilities - Centre inspections and walkabouts to be undertaken on a daily basis without fail. - Tenant liaison - Identification of potential problematic tenants with suggested remedial solutions. - Daily management of and guidance to all on site staff. - To keep a maintenance & operations file and ensure its currency for...

Duties - Administrative Responsibilities - Centre inspections and walkabouts to be undertaken on a daily basis without fail. - Tenant liaison - Identification of potential problematic tenants with suggested remedial solutions. - Daily management of and guidance to all on site staff. - To keep a maintenance & operations file and ensure its currency for the...

Main ResponsibilitiesWe are seeking a highly skilled Call Centre Manager to lead our team and drive results. As a key member of our organisation, you will be responsible for managing call centre operations to ensure optimal performance.Key Performance IndicatorsAnalyse and interpret call data to drive results.Develop and monitor key performance indicators...

**Call Centre Manager** **Are you ready to take the next step in your career?** The purpose of this position is to take overall responsibility for the performance and ongoing development of the operational Call Centre functions, ensuring delivery of contractual obligations. **What would make you a good fit for this role?** Must be willing and able to...

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

1. Establish and identify new relationships within Call Centres 2. Analyze Call Centre performance on a weekly, monthly, quarterly and annually basis 3. Drive sell-through of all company products 4. Monthly and quarterly training on New Product Introduction (NPIs) 5. Submit weekly Purchase Sales & Inventory (PSI) report to the Product, Sales Managers and...

Job Description: National Customer Service Centre ManagerLocation: South AfricaDepartment: Customer ServiceJob Level: ManagementSalary: CompetitivePurpose of the RoleThe National Customer Service Centre Manager is responsible for managing the entire Customer Service Division and Product Support Division call centre operations. This role entails implementing...

Job Title: National Customer Service Centre ManagerAt The Legends Agency, we are seeking a highly skilled and experienced National Customer Service Centre Manager to lead our customer service team. The successful candidate will be responsible for managing the entire customer service division and product support division call centre operations.Key...

**Call Centre Manager (National/Sales/Campaigns) ( JB3169)**: Durban, Kwa - Zulu Natal - Sales **Call Centre Manager (National/Sales/Campaigns) ( JB3169)** **Durban** **Market Related** Call Centre Manager (National/Sales/Campaigns) will be responsible for leading the team of team leaders and call centre sales representatives at various call centres in...

**POSITION PURPOSE** Responsible for the management of the retail shopping centre. Ensure investment growth and maximum income of centre and properties through effective management and asset control. Develops related budgets, prepare monthly forecasts, prepares management packs for clients, manage management meetings, oversees leasing contracts, procures...