Driver/cleaner Europcar Van Rental East London

6 months ago

East London, South Africa Motus Corporation Full time

**Position Overview**:
The purpose of the position is to support the achievement of the branch’s financial and customer service targets through ensuring that every renter drives a vehicle that is clean and quality assured to our high standards, and through delivery of efficient and professional customer service.

**Specific Role Responsibilities**:
**Job Outputs**:

- Cleaning of vehicle interior and exterior to our high standards.
- Vehicle quality control, including identification and reporting of expired license vehicles and any

other issue that does not conform to our quality standards.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
- Delivering vehicles to customers in accordance with our procedures.
- Handling vehicle check-ins in accordance with company, quality control and claims procedures.
- Maintaining cleanliness of yard and other surrounding areas.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and

interests of both the business and our customers.
- Other duties on request.

**Qualifications and Experience**:

- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Computer literate (basic level will suffice)
- Must be fully bilingual and able to communicate with customers effectively in English.
- Able to read a map.

**Skills and Personal Attributes**:
**Competencies**:

- Communication skills (comfortably conversant in English/ read & write)
- Good interpersonal skills to support excellent face-to-face customer relations.
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of

urgency and commitment.
- A team player.

**Personal Attributes**:

- Good interpersonal skills to support excellent face-to-face customer relations.
- Flexible and self-motivated.
- Honest, trustworthy and highly responsible.
- Neat and presentable.
- Must be able to handle pressure and exhibit good time management skills,

demonstrating a sense of urgency and commitment.
- A team player.

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