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Human Resources Director

3 months ago

Cape Town, South Africa One&Only Cape Town Full time

Human Resources Director
(8112)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the EVP Global Human Resources and will be an integral member of the resort’s executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

**Key Duties and Responsibilities**

**Managing the Human Resources Strategy**
- Executes and follows-up on engagement survey related activities.
- Champions and builds the talent management ranks in support of property and region diversity strategy.
- Translates business priorities into property Human Resources strategies, plans and actions
- Implements and sustains Human Resources initiatives at the property.
- Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.
- Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.
- Creates value through proactive approaches that will affect performance outcome or control cost.
- Monitors effective use of the HR workflow system by property managers and employees.
- Leads and participates in succession management and workforce planning.
- Responsible for Human Resources strategy and execution.
- Serves as key change manager for initiatives that have high employee impact.
- Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.
- Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.
- Ensure compliance with BBBEE and other related legislation.
- Ensure payroll execution in line with approved budget and compliance with related Payroll policies and procedures.

**Managing Staffing and Recruitment Process**
- Analyzes open positions to balance the development of existing talent and business needs.
- Serves as coach and expert facilitator of the selection and interviewing process.
- Surfaces opportunities in work processes and staffing optimization.
- Makes staffing decisions to manage the talent cadre and pipeline at the property.
- Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
- Monitors sourcing process and outcomes of staffing process.
- Ensures managers are competent in assessing and evaluating hourly staff.

**Managing Employee Compensation Strategy**
- Remains current and knowledgeable in the internal and external compensation and work competitive environments.
- Leads the planning of the hourly employee total compensation strategy.
- Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
- Participates in quarterly internal equity analysis; reviews internal e