Wellness Administrator

4 weeks ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Health**Function**:Administration and Office Support**Date**:13 May 2024**Wellness Administrator - Wellness Operations**

**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Health Care Services**

DHCS consists of 8 teams that are supported by dedicated Shared Services, Finances and Business Support teams. The teams under DHCS are:

- Corporate Wellness
- Executive Wellness
- Health Coaches
- Southern RX Pharmacy and Discovery Medical Suppliers
- Care at Home
- Corporate Clinics
- Nano labs
- Special Projects

Through its teams, DHCS aims to:

- Provide quality care by bridging the gaps in the current market with high quality services.
- Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden.
- Realize scheme savings by identifying the opportunities to expand through supply chain and capture value better procurement and eliminating waste.
- Brand differentiation by providing members with innovative services that leverage the latest health technology.

**About Corporate Wellness**
- The primary function of Corporate Wellness is to deliver Discovery Health’s best in class, market-leading Wellness Screening Programme. Corporate Wellness gives our clients the tools and research to help them make their employees healthier, and therefore, help reduce costs related to healthcare, productivity, and absenteeism.**Key Purpose**
- To manage all administrative functions in support of booking onsite wellness days and wellbeing packages to employers and attend onsite wellness packages where there is a need.**Key Outputs**
- Booking wellness days with the Corporate Wellness Team and manage communication and confirmation to the Population Health Manager and ensuring the inclusion of the money mindset initiative.
- Booking wellness day packages at the employer as per the defined criteria and standard operating procedures. These tasks may include but are not limited to:

- Maintain a bookings calendar to ensure that available dates for onsite events are secured, with the applicable service providers for the Corporate Population Manager to effectively communicate and feedback to the employer.
- Taking instruction from and liaising with the Corporate Population Manager on the elements to be rolled out per employer.
- Liaising with internal SME’s and or third-party providers to arrange and book all the different elements applicable to the wellbeing package e.g. onsite activations, intervention enablers, incentive allocations.
- Manage and oversee issuing of spot prizes and vouchers at all delivered wellbeing packages as per the defined process between DHCS and Vitality Servicing Ops.
- Travelling to and from clients for certain events as required to ensure smooth running of an event and/or to provide onsite servicing support.

**Education and qualifications**

**Essential**
- Matric
- 2-3 years’ experience within the customer services industry

**Advantageous**
- Experience within corporate wellness or the wellness services industry.

**Knowledge requirements**

**Essential**
- Knowledge of Discovery Health and Vitality Products
- Experience in data handling and statistics.
- MS office suite (word, excel, PowerPoint)

**Advantageous**
- Wellness services and or wellness industry experience.

**Skills requirement**
- Assertiveness and strong communication skills (verbal and written)
- Attention to detail.
- Time management
- Deadline driven.
- Action oriented with the ability to handle multiple work items simultaneously.
- Interpersonal savvy
- Learning on the fly
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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