Team Leader

2 weeks ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Health**Function**:Wellness Specialist (Biokinetics/Physio/Occupation**Date**:26 Mar 2024**Discovery Health - Corporate Wellness**

**Team Leader - Wellness Operations**

**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery HealthCare Services**
- DHCS consists of seven teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCS are:
- Executive Wellness
- Corporate Wellness
- Health Coaches
- Southern Rx Pharmacy and Discovery Medical Suppliers
- Care at Home
- Corporate Clinics
- Nanolabs
- Through its teams, DHCS aims to:
- Provide quality care by bridging the gaps in the current market with high quality services.
- Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden.
- Realize scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste.
- Brand differentiation by providing members with innovative services that leverage the latest health technology.

**About Corporate Wellness**
- The primary function of Corporate Wellness is to deliver Discovery Health’s best in class, market-leading Wellness Screening Programme. Corporate Wellness gives our clients the tools and research to help them make their employees healthier, and therefore, help reduce costs related to healthcare, productivity, and absenteeism.**About Executive Wellness**
- Executive Wellness offers a personalized experience targeted at senior leaders within organizations, that provides individuals with support in all areas of mental and physical well-being, through a team of highly qualified experts with access to the latest health and wellness technology.**Job Purpose**
- To lead, guide and coach a multidisciplinary team of permanent and contract staff to excellence in service, quality and delivery through the Discovery Service Standards.**Key Outputs**
- Ensure that business objectives are achieved and maintained (TWT, MBR).
- Responsible for managing performance of permanent staff and contract staff.
- Relationship building with internal and external stakeholders to achieve objectives.
- Drive results and solutions through the team.
- Manage and resolve internal and external queries and escalations.
- Ensuring the area’s compliance in line with ISO 9001-2008 standard and maintain all standard operating procedures.
- Ensuring overall competence of staff through appropriate training and skills development.

**Education/qualification requirements**

**Education Requirements**

**Essential**:

- Matric

**Advantageous**:

- Completed business-related tertiary qualification at NQF 6 or higher.
- Completed tertiary qualification at NQF 6 or higher within a clinical field.

**Knowledge requirements**

**Essential**:

- Working knowledge of MS Office suite.
- Working knowledge of Discovery Health and Vitality products.
- Working knowledge within the wellness industry.

**Advantageous**:

- Project management

**Experience requirements**

**Essential**:

- At least 6 months leadership experience within an operations environment.
- Experience in data handling and statistics.
- Experience in relationship management.

**Advantageous**:

- Project management experience.
- Experience in wellness services delivery.
- Relationship management with external clients.

**Skills requirements**
- Assertiveness and strong communications sills (verbal and written).
- Leadership skills.
- Attention to detail.
- Time Management.
- Deadline driven.
- Ability to handle multiple work items simultaneously.
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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