Operations Manager

2 months ago


Helderberg, South Africa Merand Corbett & Associates Full time

Western Cape, Helderberg
- (Market related)

Operations Manager (EE) required for establishment within the Helderberg area.

Vaccination essential.

The Operations Manager is responsible for managing and monitoring operations and for looking for ways to increase productivity and lower cost. The Operations Manager coordinates with the other Senior Managers to create policies and procedures and to ensure effective quality service is maintained and improved.

**Key Responsibilities include but are not limited to**:

- Staff management
- Strategic planning and growth
- Quality management
- Organizational and staff development
- Community engagement
- Managing Service Centre programs
- Financial management
- Stakeholder management and development
- Governance
- Communication with Residents / Families / Community
- Ensuring departmental compliance with statutory and legal requirements
- Ensuring departmental compliance with Occupational Health and Safety Regulations
- Management of compliments and complaints
- Contract, Supplier and Services management
- Volunteer program

**Requirements**:

- Diploma/Degree in ideally Operations Management, Business or related field. A qualification or experience in Management, Business or related field would be advantageous.
- A minimum of 5 years experience in a related industry with proven experience in management, operations and leadership.
- In depth understanding of general finance and budgeting.
- Proven experience in building consensus and relationships amongst managers, partners and employees.
- Health care and hospitality experience advantageous.
- Computer literacy (Microsoft Outlook, Word and Excel).
- Strong proven managerial skills, ability to manage resources, good observational skills.
- Bilingual (English & Afrikaans).

For more information please contact:

- Marian Olivier


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