Account Manager Mena

4 days ago


Cape Town, South Africa Incubeta Full time

**Incubeta - who are we?**
Incubeta was founded in 2001 and currently consists of 18 offices and has over 400 creators, thinkers, makers and doers. We're an international team of experts in marketing, technology, data and creative, who came together because we believe in the power of digital to unlock and amplify business growth potential.

Our core values are: “Exceed Expectations, Dare to Lead, Earn Trust and Help Others Succeed.”

**Overview of this role**
To partner with our MENA clients to provide strategic recommendations, knowledge & management of their account to deliver outstanding service and cement the partnership between Incubeta and our Clients.

The Account Manager supports the Client Service Lead from a more day to day account management perspective, effectively interrogating client requests and translating them into workable briefs for our internal teams whilst building strong relationships with our Clients.

The Account Manager is responsible for the smooth running and successful management of our client's account across all relevant Incubeta services, ensuring all of Incubeta's digital solutions and projects are delivered timeously, efficiently and successfully against our Clients commercial and expectations.

**Place Within Our Organisation**:

- Direct Report to Client Service Lead within the MEA Client Service Team.
- Works closely with the MEA Operational teams within the Incubeta Group.
- Incubeta Client Service Representative for the MENA clients, partners and publishers
- Drives Client vision and collaboration (often across multi-project workstreams) between the MENA Business Unit (Account Management, Consultants, Project Managers) and the Operational Hub team ( Delivery Managers, Media Traders, Creative team, and SEO analysts.)

**Flexible Working Hours**

**Travel Requirements**
- Occasional travel to Dubai may be required based on clients needs.

**Responsibilities**
- Day to day management of the client relationship - the initial client ‘go to' to manage most requests or issues.
- Collaborations on client solution proposals, roadmaps and reviews; ensuring that all content is relevant to the clients business strategy and briefs received with a view to stimulating deeper conversation, performance improvements and planning into the future.
- Proactively researches industry trends and brand knowledge to increase strategic understanding of client brands, disseminating this information to the wider teams, internally and externally, to spark innovation and new projects.
- Client Administration including but not limited to managing status meetings, managing Google drives, client budget management recons, drafting Insertion Orders, Scope of Works and proposals.
- Communicating and managing client briefs and business strategy with the internal operational service teams using project management tools.
- Supports the Digital Project Manager in the management of client expectations in terms of project delivery, particularly in terms of timelines, budgets, requirements and dependencies.
- Collaborates with partner agencies and in-market 3rd party partners to deliver cohesive solutions.
- Invoicing & administration, particularly financial recons and addressing any budgetary issues.
- Quality assurance of reports, presentations, campaign materials that is to be shared with our Clients.
- Present insightful client reports with learnings in Weekly and or Monthly reviews with clients.

**_Knowledge and Experience_**

**_Imperative_**
- 3 + years Digital Agency experience
- Comprehensive understanding of online, including but not limited to programmatic display, social media, search marketing, digital media, data driven dynamic creative and emerging technologies.
- Strategic mindset it is critical to ensure understanding of the client strategy to formulate a solution offering across our Media, Technology and Creative offerings to achieve client's business goals.
- Financial acumen with the ability to work with budgets and commercial models
- Brilliant multitasker.
- A proven track record in project management for improved client business performance.
- Excellent presentation and communication (listening, written & verbal) skills
- Exceptional attention to detail
- Ability to review campaign results and identify opportunities for improvement
- A self-motivated go-getter who always strives to deliver the best possible results
- Flexible approach and independent attitude
- Ability to develop relationships - internally, with your team and externally, with your clients
- Ability to work under intense pressure

**_ Advantage_**
- Knowledge of digital maturity / growth projects
- Knowledge of Google Marketing Platform and associated platforms
- Experience on project management and timekeeping tools ie Podio, Chase, Harvest, HubSpot
- In-market experience across the MENA region ( advantageous but not required)

**Key competencies and work ethic**
- **General**: Intelligent, analytical, persuasive, co


  • Account Director Mena

    2 weeks ago


    Cape Town, South Africa Incubeta Full time

    To partner with our MENA clients to provide strategic recommendations, leadership & management of their accounts with Incubeta in order to deliver outstanding results for both our clients and Incubeta cementing the partnership relationship and leading to further growth. The Account Director is the primary senior point of contact for clients, and will need...

  • Account Director Mena

    2 weeks ago


    Cape Town, South Africa Incubeta Full time

    **About the job**: To partner with our MENA clients to provide strategic recommendations, leadership & management of their accounts with Incubeta in order to deliver outstanding results for both our clients and Incubeta cementing the partnership relationship and leading to further growth. The Account Director is the primary senior point of contact for...

  • Media Strategist

    2 weeks ago


    Cape Town, South Africa Incubeta Full time

    The** Digital Media Strategist & Planner** will be responsible for ensuring the success of the digital media planning & buying within Incubeta. The ultimate goal of this role is building the clients' brands and generating leads across the most effective platforms/channels by developing in-depth and well-formulated media strategies, and media plans based on...


  • Cape Town, South Africa Incubeta Full time

    Incubeta is a growth partner for our clients, offering solutions across media, technology, creative and data that address their challenges and move the needle on their businesses. Our mantra is "We don't sell products/services, we solve business problems" Deepening relationships with existing clients is a key driver for Incubeta's growth so it is vital that...


  • Cape Town, South Africa Incubeta Full time

    Incubeta is a growth partner for our clients, offering solutions across media, technology, creative and data that address their challenges and move the needle on their businesses. Our mantra is "We don't sell products/services, we solve business problems" Deepening relationships with existing clients is a key driver for Incubeta's growth so it is vital that...


  • Cape Town, South Africa Incubeta Full time

    Incubeta is a growth partner for our clients, offering solutions across media, technology, creative and data that address their challenges and move the needle on their businesses. Our mantra is "We don't sell products/services, we solve business problems" Deepening relationships with existing clients is a key driver for Incubeta's growth so it is vital that...


  • Cape Town, South Africa Incubeta Full time

    Incubeta is a growth partner for our clients, offering solutions across media, technology, creative and data that address their challenges and move the needle on their businesses. Our mantra is 'We don't sell products/services, we solve business problems' Deepening relationships with existing clients is a key driver for Incubeta’s growth so it is vital...


  • Cape Town, South Africa Kadraa Recruitment Full time

    **MENA - Senior Digital Marketing Executive / Account Manager (Search and Paid Social)** We are looking for a Digital Marketing Account Manager / Senior Executive to join our busy Push MENA (Middle East and North Africa) team. Working remotely, you will work alongside our team in Dubai. Your role will be to help execute and communicate strategies across a...


  • Cape Town, South Africa Incubeta Full time

    Are you ready to lead the way forward in building high-performing campaigns across search & social? Your role will lead the planning, implementation, optimisation, and reporting of performance marketing initiatives to help drive traffic and maximise ROI across Paid channels for our clients. You are responsible for the overall strategic direction of all...


  • Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

  • Senior Recruiter

    3 months ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Strong knowledge on ZAF recruiting practices. - Skilled at partnering with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer expectations. - Strong orientation on recruiting KPI's. - Excellent written and verbal communication skills in English - Bachelor's Degree At Amazon, we are working to be...

  • Ecom Assoc Manager

    2 weeks ago


    Cape Town, South Africa PepsiCo Full time

    **Responsibilities** **_PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola,...

  • Account Manager

    21 hours ago


    Cape Town, South Africa Equisoft Full time

    **Account Manager** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is seeking an Account Manager to manage their European and African Client Accounts. Reporting to the Vice President, EMEA & APAC, the Account Manager will be responsible for the development, management, and growth of assigned...

  • Project Manager

    7 months ago


    Cape Town, South Africa Convz Data Solutions Full time

    **Brief Company Background** Convz is a leading player in the data analytics industry, specializing in delivering cutting-edge solutions to our clients in the MENA region. With a strong focus on Data consulting, we empower businesses to harness the power of data and make informed decisions to achieve their strategic goals. **Role: Project Manager** **Work...

  • Accounting Manager

    2 weeks ago


    Cape Town, South Africa Snatch.Work Full time

    **Introduction** We’re seeking a young and ambitious **Accounting Manager** interested in working for a fast-growing medium-sized Cloud Accounting and Consulting practice in **Cape Town, Southern Suburbs**. This company leverages the latest cloud technology and automation to ensure business owners gain financial visibility into their business, provision...

  • Accounting Manager

    2 months ago


    Cape Town, South Africa Goldman Tech Resourcing Full time

    Exciting opportunity for an Accounting Manager has opened at a leading Accounting Firm in Cape Town This role involves managing a portfolio of clients, overseeing all accounting functions, and supervising junior accounting clerks. Requirements: · BCom Honours or similar qualification with Accountancy as a major · Completed articles with an auditing firm ·...

  • Account Manager

    7 months ago


    Cape Town, South Africa Incubeta Full time

    **OVERVIEW OF JOB DESCRIPTION** The Account Manager is responsible for the smooth running and successful management of the client’s business across all relevant services, to ensure that all of Incubeta’s campaigns, digital solutions and projects are delivered timeously, efficiently and successfully. **WHAT IS THE PURPOSE OF THE ROLE?** The Account...

  • Accounts Manager

    1 month ago


    Cape Town, South Africa abc Full time

    Job Title: Senior Key Accounts Manager Department: Sales / Account Management Head of Sales / Sales Director / Account Director Job Overview Key Responsibilities: - **Key Account Management**: Manage a portfolio of high-value, strategic clients, ensuring exceptional service and satisfaction. Serve as the primary point of contact for key accounts. -...

  • Account Manager

    7 months ago


    Cape Town, South Africa FROGG Recruitment Full time

    **Account Manager Tygervalley Cape Town** Well-established Marketing / Advertising / Branding Company is looking for an Account Manager with 5+ years Advertising / Marketing / Sales Experience background. Marketing / Advertising Branding Account Manager **Salary: (Basic, Medical aid, Provident Fund) + Company Car, Petrol, Cell Phone +...

  • Accounting Manager

    21 hours ago


    Cape Town, South Africa Sagen Advisory Full time

    Excellent opportunity at a medium-sized audit and accounting firm for a Senior Accountant in the Northern Suburbs of Cape Town. This is an ideal opportunity for an experienced and ambitious professional to join a practice with excellent growth potential where the accountant will manage a portfolio of clients and junior accountants. The incumbent will manage...