Quality Manager

2 weeks ago

Durban, South Africa Curiska (Pty) Ltd Full time

**Purpose of the Role**

To act as the Company's custodian of the Quality Management Systems in place that have been implemented in accordance with both national and international standards. The job holder will play a pivotal role in operational decision making, ensuring that the best quality products are produced by the organisation, meeting and exceeding all customer expectations.

***

**Key Responsibilities and Deliverables**:

- **Quality Management System oversight**:

- **Management of Quality Department**:

- **Financial Management and Legal Compliance**:

- **Reporting and Administration**

**Responsibilities**

**Quality Management System oversight**
- Establish, implement and maintain the Quality Management System in accordance with ISO 9001 as well as other international standards
- Establish internal test methods that will inform operational processes, meeting both national and international specifications.
- Ensure that the Company’s Quality Policy is adhered to within the context of the ISO standards.
- Managing vital quality control initiatives, compliance concerns, audits and operational processes within mandated guidelines.
- Recommends, develops and implements verifiable continuous improvement plans to processes and throughout the plant.
- Assist with the compilation of compliance statements in accordance with specifications and carry out optimization exercises during tender processes
- Prepare product recipe sheets on receipt of Product Request from the Sales Department and issue to the Factory Manager.
- Perform all of the necessary

**Management of Quality Department**
- Act as the department head for the Quality division of the company and manage the day to day functioning of the Quality Department in both Westmead and Clayville sites.
- Take an active role in customer complaint resolution and complete documentation from initiation to closure.
- Create product codes and Bill of Materials (BOMs) for new products and assist the Financial Manager to set up the same on Pastel.
- Update BOMs as and when changes are made and ensure that the Financial Manager is duly informed of the necessary change in order to input into Sage.
- Manage both product and raw material trials, assisting in the Company meeting set customer and international standards.
- Ensure that the Company’s SHE Policy is adhered to within the Quality Department.

**Financial Management and Legal compliance**
- Drawing of the annual budgets for the Quality department, submitting this to the Financial Manager.
- Sourcing quotations for quality-related services that may be needed from external parties.
- Along with the SHER Manager, ensure ISO 14001:2015 System design, implementation, training and legal compliance for both sites.
- Assisting the organization in the fulfilment of Legal Compliance obligations including for external audits.

**Reporting and Administration**
- Lead, investigates, identifies the root causes of any quality-related issues and advises on the best possible way to prevent the same occurrence.
- Maintain an easy retrieval filing system for all documents related to the laboratory.
- Drafting official Quality Department communications for the organisation.

**Ad-Hoc**
- Chairing of the quarterly Management Review Meeting, undertaking all related duties.
- Schedule Monthly Production and Quality meetings and prepare necessary minutes and distribute to Directors, Managers and Supervisors.

Partaking in Health and Safety meeting

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