SAP Fs Technical Delivery Lead

5 days ago

Bellville, South Africa Sanlam Full time

Who are we?
Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam. What will you do?
As an SAP Financial Systems (FS) Technical Delivery Lead, the incumbent be responsible to oversee and maintain smooth end-to-end technical support operations within the SAP S/4HANA Financial Systems platform as a service.
In addition, the incumbent will play a leading role in the design of new system solutions or major enhancements relating to SAP S/4HANA on-premise Finance and Procurement related modules.

The incumbent will report to the Head of SAP Centre of Expertise, a unit within the Applications Platform portfolio of Sanlam Group Technology (SGT) and collaborate with direct and indirect teams to ensure governance, adherence, seamless service delivery and top-notch client support.
The client Sanlam Finance Shared Services (FSS) in Sanlam Life and Savings, provides a chargeable offering to over 70 entities in Sanlam Group and is responsible for, amongst others, payment of supplier invoices, reconciliations, posting resolutions, period end closing, master data changes, cost allocation, processing of fixed assets, etc. What will make you successful in this role?
Maintain a close client and SAP CoE relationship to effectively support SLA’s and OLA’s between SGT and FSS.
Ensure all periodic system upgrade and maintenance activities are successfully completed.
Oversee the design of complicated, high-impact system requirements to address potential risks to integration, usability and deadlines.
Receive, assess and allocate JIRA requests
Drive delivery of system related tasks against agreed priorities and deadlines
Ensure periodic client cadences for alignment, prioritisation and escalation activities
Ensure adequate resource levelling in response to backlog and incoming JIRA requests
Ensure adherence to release, incident and SAP change management procedures
Ensure audit compliance in user access and change management
Where applicable, ensure all SAP legislative changes are addressed
Ensure all system upgrades and maintenances activities are planned and successfully delivered
Ensure alignment with SAP CoE governance, procedures and principles and other applicable SGT standards
Act as a support expert to system analysts when designing system changes
Design and validate a complex architecture and ensure successful implementation
Provide recommendations and guidance on the SAP S/4HANA platform and tools
Understand the business processes for which any solution architecture is being developed
Influence SGT IT Strategies ensuring collaborative alignment
Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
Closely follows the strategic direction set by senior management when establishing near-term goals
Interacts with senior management on matters where they may need to gain acceptance on an alternate approach
Manage interactions and delivery with third parties contributing to the overall solution
Oversee, manage and support a team of SAP Finance Systems technical experts
Qualification
Post Grade 12 qualification in Computer Science, Information Systems or a related qualification
ITIL Certification or similar

Experience
5 years in SAP Service delivery
Involvement in 5 full life SAP S/4HANA Finance related cycle projects

Knowledge

**Advanced knowledge of**:
SAP service delivery principles
Planning deliverables i.e. timelines and resources
System change management processes preferably using JIRA or similar
Waterfall methodology
Agile methodologies will be advantageous
SAP ABAP and FIORI will be advantageous

**Technical knowledge of**:
SAP S/4HANA on-premise FI, CO, PS, MM, SD, EAM, MDG
SAP Data Services will be advantageous
SAP Insurance Analyser will be advantageous

**Skills**:
**Ability to**:
interpret and interrogate written requirements specification documents
prioritise tasks
deliver in accordance with strict deadlines
negotiate with various stakeholders
maintain delivery momentum
Excellent interpersonal and communication (written and verbal) skills
Strong analytical skills, problem solving and communication skills Personal Attributes Organisational savvy - Contributing through others Decision quality - Contributing through others Plans and aligns - Contributing through others Optimises work processes - Contributing through others Build a successful career with us
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