Service Centre Manager

Key responsibilities include: Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for daytoday operations. Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. Facilitating and implementing changes to improve and...

Key responsibilities include: Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for daytoday operations. Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. Facilitating and implementing changes to improve and...

This position is responsible to assist with overseeing the operation of the BCE Service Centre JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop services. **Main Duties and responsibilities will include, but will not be limited to**: - Assist with...

This position is responsible to assist with overseeing the operation of the BCE Service Centre JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop services.Main Duties and responsibilities will include, but will not be limited to:Assist with managing...

**Job Description**: BankservAfrica being a payment clearing house and part of the National Payments System of South Africa and being the trusted partner servicing the financial industry, including banking institutions, requires the exercise of unconditional honesty and transparency on the part of the employee in respect of his duties and...

Job Description:BankservAfrica being a payment clearing house and part of the National Payments System of South Africa and being the trusted partner servicing the financial industry, including banking institutions, requires the exercise of unconditional honesty and transparency on the part of the employee in respect of his duties and...

Join Our Team Inbound Call Centre! Are you a people person with excellent communication skills? Do you thrive in fast-paced environments and enjoy helping others? If so, we want you to be a part of our dynamic team at Tomuzi Inbound Call Centre! We are currently seeking enthusiastic individuals to join us as Customer Service Representatives in our inbound...

Brief: Valor Hospitality Partners is recruiting for our client, an established Catering Equipment company on the Westrand, seeking a **_Service Centre Manager _**to join their team. As the Service Centre Manager, you will be responsible for managing and overseeing the operation of their Service Centre. This is an exciting opportunity to lead a team of...

**Do you see a future that includes more?** **More exposure to innovative technologies, more personal growth, more experience?** **Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**: - Job Title- Service Manager Command Centre- Location- Selby - Johannesburg, GP 2001 ZA...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

Key responsibilities include: - Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for day-to-day operations. - Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. - Facilitating and implementing changes to improve...

JOB TITLE - HEAD OF SERVICE CENTRE Reporting to the Managing Director and assuming an important, managerial and strategic role within the wider management team, the Head of Service Centre is responsible for the company’s local and offshore Managed Services operation. This key individual must be technically minded with an exceptional customer focus, have...

Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more: Job Title Service Manager Command Centre Location Selby Johannesburg, GP 2001 ZA (Primary) Occupational Level...

An exciting opportunity within Energy at Work Projects is now available! We are in search of a **Contact Centre Manager - Client Services**; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced...

To ensure effective management of staff, processes, performance and systems of the Enterprise Contact Centre and to ensure optimal implementation and delivery of end to end customer service/experience to our Enterprise Business segment clients and operational support in line with the Customer Experience and Enterprise Business Unit Strategy **Job...

**Requisition Details and Talent Acquisition Contact** - Req: 124044- Closing Date: TBC- Lebohang Monate**Job Family** - Sales And Services **Career Stream** - Call Centre (Service) **Leadership Pipeline** - Manage Others **Job Purpose** - To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...

**Requirements**: - A minimum of 5 years of experience in leading large-scale customer contact centres/operational centres/call centres with inbound capabilities - Proven track record of effectively managing and leading diverse teams, particularly in high-pressure environments, with a focus on nurturing talent and driving performance - Strong analytical...

Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical**Job Purpose** - To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. **Responsibilities**: - Adhere to the daily schedule to ensure that targets are met...

Company Description Kaelo provides **essential healthcare solutions** ensuring the **physical and psychosocial wellbeing** of **all South Africans** towards **lasting social change**. **Job Description**: The Gap Service Centre Team Leader is responsible for service centre servicing and escalation management across the Gap business including - Kaelo Gap,...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...