Service Centre Manager

**POSITION **:Sales and Service Contact Centre Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We...

**Main job purpose** To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy. **Main Objective** Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict...

This position is responsible to assist with overseeing the operation of the BCE Service Centre JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop services. **Main Duties and responsibilities will include, but will not be limited to**: - Assist with...

SERVICE CENTRE COORDINATOR - WEST RAND - R20000 to R25000 The Right Company are currently looking for a Service Centre Coordinator for a FMCG client on the West Rand to coordinate and assist with the day-to-day management and oversight of the Service Centre Main Duties and responsibilities will include: - Coordinate and maintain Service Centre processes...

We are looking for an experienced Data Centre Services Manager to join our team at Teraco.About the Role:The Data Centre Services Manager will be responsible for overseeing the operation of our Data Centre facility, ensuring compliance with industry best practices, and managing a team of technicians.Main Responsibilities:Manage a team of technicians to...

Brief: Valor Hospitality Partners is recruiting for our client, an established Catering Equipment company on the Westrand, seeking a **_Service Centre Manager _**to join their team. As the Service Centre Manager, you will be responsible for managing and overseeing the operation of their Service Centre. This is an exciting opportunity to lead a team of...

**Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

Key responsibilities include: - Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for day-to-day operations. - Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. - Facilitating and implementing changes to improve...

JOB TITLE - HEAD OF SERVICE CENTRE Reporting to the Managing Director and assuming an important, managerial and strategic role within the wider management team, the Head of Service Centre is responsible for the company’s local and offshore Managed Services operation. This key individual must be technically minded with an exceptional customer focus, have...

An exciting opportunity within Energy at Work Projects is now available! We are in search of a **Contact Centre Manager - Client Services**; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced...

Contact Centre Consultants needed for Urgent placements. No Experience is Needed as training is provided. Roles - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients...

Job Purpose:The Head of the Managed Services Operations Centre (MSOC) will lead and manage the Managed Services Operations Centre, ensuring exceptional service delivery in line with client needs and business objectives. This role is critical in ensuring that proactive monitoring, incident resolution, and service improvements are continually aligned with the...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

**Purpose of the Job**: The purpose of the Travel Centre Manager is to manage a travel centre end-to-end process value chain. Your responsibilities include the daily operational management of the centre, sales targets and development, staffing, and financial management improving the overall Travel Centre business performance. The Travel Centre Manager...

**Job no**: 512202 **Brand**: Flight Centre **Work type**: Full time **Location**: Johannesburg West **Categories**: Information & Technology **General Information** **Job title**: **Service Desk (06 month contract)** **Purpose**: The purpose of the service desk practice is to capture demand for incident resolution and service requests. It should also be...

**Contact Centre Manager (JB1538)**: Woodmead, Johannesburg, Gauteng - Customer Service **Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and...

To ensure effective management of staff, processes, performance and systems of the Enterprise Contact Centre and to ensure optimal implementation and delivery of end to end customer service/experience to our Enterprise Business segment clients and operational support in line with the Customer Experience and Enterprise Business Unit Strategy **Job...

Woodmead, Johannesburg, Gauteng - Customer Service** Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and leadership and...

**Requisition Details and Talent Acquisition Contact** - Req: 124044- Closing Date: TBC- Lebohang Monate**Job Family** - Sales And Services **Career Stream** - Call Centre (Service) **Leadership Pipeline** - Manage Others **Job Purpose** - To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...