Ir Officer

2 weeks ago

Midrand, South Africa Fidelity Services Group Full time

Overall Purpose of the Job: Guide and advise business leaders’ management and staff in labour

relations matters within the organisation whilst ensuring compliance to labour legislation

Minimum Requirements
- Relevant Qualification - Relevant Degree and extensive IR Experience
- 5 years relevant work experience, 2 of which should at least be in a unionized environment
- Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
- Understanding of the Labour Court process and appearances
- Handling of union issues and wage negotiations at various levels
- Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail
- Must be willing to travel - own reliable transport

Duties & Responsibilities
- Reporting
- Manage disciplinary statistics — Department of Labour submission purposes - monthly

for final report to be submitted
- Monthly reporting of National Employee Relations statistics
- Weekly reporting of Employee Relations activities and action plans
- Management of the reports submitted by Investigators and Ombudsman-tracking of open

cases on a weekly basis and reports to be submitted in this regard and adhering to

timelines.
- Reports submitted to and by investigators - to ensure full compliance and adherence to

basic fundamentals in relation to the concern raised
- as and when reports are received
- Project Management
- Advise and management of all retrenchment and structural changes within the region as

and when occurs
- Consultation processes to be completed within the relevant time periods
- Manage grievances received within region to ensure compliance with code of good

practice and other related polices
- Provide advice to management on ER related matters and disciplinary procedures
- Manage appeals procedure
- Industry benchmarking in relation to conditions of employment and union activity of

industry competitors per function of the business
- Conducting of IR Training as per National Training Schedule and regional requirements
- Manage Labour Court matters as a liaison with external attorneys
- Management of strikes and labour unrest interventions
- Analysis of the nature and trends in respect of ER Related Matter/s and drive

intervention/s of corrective measures
- Support the management of Department of Labour visits and execution of activities
- Management of internal and external stakeholders
- Provide advice with relation to Contracts of Employment, Terms and Conditions of

Employment and restructuring workforce planning
- Interaction with line managers in order to improve diversity within the workplace
- Drafting of recommendations
- Having a tracking mechanism of those concerns being addressed by line management
- Liaise with HR field and Learning and Development regarding EAP alignment within the

company and the plan of action thereof.
- Union activity
- Form sound relationships with union representatives and drive climate within the

Operations Business.
- Having measures in place to ensure proactive notification of staff concerns and action

points.
- Management of Union Membership within the company on a monthly basis
- Conduct/Coordinate Employee Engagement sessions in order to be aware of the climate

within the business and promote a healthy working culture
- Negotiation and attendance of union meetings
- Establish and co-ordinate management/employee/union communication to promote a

healthy working culture
- Address and respond to union correspondence
- Establish employee concerns to potentially reduce union membership and activities
- Customer focus
- Directing others
- Address all union issues and grievances
- Enter into and manage union negotiations regarding issues that may arise.
- Attend to meetings and consultations with unions on all issues within FADT Coastal
- Manage union correspondence and issues on a daily basis within FADT Coastal
- Internal customer services
- Handling of "walk in” complaints and service requirement from internal departments.
- Suspensions
- BCEA advice to HR Managers and or Line Managers
- LRA and EE advice
- Disciplinary hearings for administration departments
- All "walk in" should be dealt with as a priority
- Tracking of "walk in" customers and consultations to be reported on weekly
- CCMA
- Management of all CCMA cases for FADT and the Group where required including legal

drafting and appearances in conciliations and arbitrations.
- Ad-hoc
- Assisting with other ad-hoc tasks, analysis and projects as and when required
- Monitor internal labour relations trends and submit relevant reports
- Advisory capacity related to all employee concerns and management to HR personnel
- Keep up to date with current ER legislation and ensure this is aligned with company's

Employee Relations policy
- Ensure that all ad-hoc duties are completed within the specified time period
- Time Management
- Attend to retrenchment consultations
- Attend to chair disciplinary hearings
- Attend to chair grieva

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