Itc Support Administrator

1 day ago


Menlyn Park, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Upgrading, installing and configuring new hardware and software to meet company objectives.

Implementing security protocols and procedures to prevent potential threats.

Manage and administer UPS requirements.

Provide IT security awareness on a regular basis.

Creating user accounts and performing access control.

Prepare and save access control reports in company data folder

Performing diagnostic tests and debugging procedures to optimize computer systems.

Documenting processes, as well as backing up and archiving data.

Developing data retrieval and recovery procedures.

Manage IT Exits of staffing leaving the company's employment.

Obtaining quotations for any new IT or Telephony requirements.

Obtaining quotations for any IT or Telephony maintenance requirements.

Managing and co-ordinating all new purchases and / or maintenance.

Manage and co-ordinate any IT and Telephony Insurance claims and / or matters.

Communicate and update IT and telephony policies and procedures as and when required.

Update the IT and telephony asset registers.

Maintain hardcopy and electronic files for all equipment issuances.

Ensure that the server room is always clean and clutter-free.

Providing IT support and assistance.

Moodle administration as per allocated authority.

Website administration as per allocated authority.

HelloSign administration as per allocated authority

Keeping up to date with advancements and best practices in IT administration.

Manage and/or co-ordinate projects as and when required.

Network Printer management (clearing of paper jams and replacing toners, etc)

Grade 12

Bachelor's degree in computer science, information technology, information systems, or similar qualification.

At least two years' experience in a similar role.

Extensive experience with IT systems, networks, and related technologies.

Solid knowledge of best practices in IT administration and system security



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