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Duty Manager

4 months ago

Brits, South Africa Galaxy Bingo (Pty) Ltd Full time

Ensure that the branch operates in accordance with all current applicable legislation, rules and regulations

Ensure that the highest possible levels of customer service are provided

Ensure that the branch operates in accordance with Company Polies and Procedures, and Internal Control Procedures

Ensure that the company operates according to the highest possible standards, in keeping with its objective to become the market leader in South Africa

Responsible for ensuring that electronic bingo equipment is serviced, maintained and operational at all times, the complaints book is maintained and checking of pay-outs

Ensure an understanding of the opening and closing procedures of the Branch

Secure the premises prior to commencement of the clearance procedure and carry out clearance in line with Internal Control Procedures

Ensure the compliance with FICA (Financial Intelligence Centre Act) Internal Rules

Ensure compliance with the OHSA (Occupational Health and Safety Act, 85 of 1993)

Ensure a thorough knowledge on company security and surveillance systems and have an overall responsibility for the security of the premises

Review daily reconciliations and reporting

Deal with customers in a professional manner and ensure that all customer complaints are noted and actioned

Perform daily, weekly and monthly stock counts as required

Ensure management presence on the floor and manage staff in a professional manner by conducting regular meetings

Ensure that company property and assets are well maintained including cleanliness and hygiene

Complete and fill all required checklists and meet attendance requirements

Ability to commute/relocate:

- Brits, North West: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Education**:

- Diploma (preferred)

**Experience**:

- working in a supervisory role: 3 years (required)

**Language**:

- English (required)

**Location**:

- Brits, North West (required)

Application Deadline: 2024/06/19