Resort Operations Manager 3260
15 hours ago
A Large Family Resort is looking for an experienced Operations Manager to join the team.
The Operations Manager is responsible for the efficient running of the resort as a whole, including all areas of operations and onsite finances. The Operations Manager reports to the Resort Manager.
**Key Performance Areas**: - The standard of maintenance at the resort must be in accordance with current industry expectations and improvements must be undertaken constantly. - Resort stock and assets must be controlled, and the stock usage must be cost effective. - The budgetary requirements must be adhered to. - A high standard of cleanliness must be maintained. - Efficient duty rosters must be distributed to all employees and monitored. - Staff performance must be evaluated and maintained/improved. - Any employee, whose duties include handling of money or Company assets, will be held accountable for any shortages, losses or excesses. - Assume overall responsibility for all Food & Beverage outlets, Convenience Stores, Adventure Activities, Day Spa and Liquor store where applicable. - Maintain healthy relations with all outsourced operators. - Effectively delegate various responsibilities to the relevant senior management whilst maintaining overall accountability to the Resort Manager. - The Operations Manager deputizes for the Resort Manager in his/her absence.
**Position Requirements**: - 3 - 5 years’ experience in a Resort or General Manager Position - Previous experience with Timeshare - Must have HR & IR experience to deal with staff - Excellent communication skills - Be deadline orientated & have ability to work under pressure - Excellent decision making skills - Un-endorsed Code 08 driver’s license - Excellent interpersonal skills - Above average computer literacy - General maintenance knowledge / background - Food & Beverage and Front Office is essential and Health spa experience beneficial
Please forward a full up to date CV
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