Human Resource Officer

2 weeks ago

Johannesburg, South Africa HyperionDev Full time

**ABOUT US**:
HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The Universiy of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook) which recognised us as the most socially impactful startup operating in Africa, where we initially started our work.

We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review powered by a workforce in Southern Africa, which lowers the cost of an accessible education in technology. This model has been successful, allowing us to reach millions of learners a year from over 60 countries. We have also partnered with government bodies such as the UK's Department for Education who provide scholarships for students to study on our bootcamps and gain employment at companies such as AstraZeneca and the United Kingdom's National Health Service (NHS).

We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place.

**ABOUT THE ROLE**:
As part of our People Operations department, you will work directly under the People Operations Manager in partnering with the business to advise on and manage policies and processes related to performance management, employee engagement and retention, learning and development, change management, and organisational structure and effectiveness.

In this role, you will work closely with the senior management, guiding them on day-to-day as well as more strategic HR-related matters, from employee relations and performance management to organisational structure and workforce planning. You will work on introducing new policies and processes around employee wellness, benefits and engagement and ensure we have a high retention rate of A-players even as we scale fast. You will also work on contract management, employee record-keeping, employee onboarding & offboarding, and office & campus administration.

Being People Forward is one of our core values, and your work will ensure we have a happy, motivated, well supported and productive workplace. Promoting our company values and shaping a positive culture is a vital aspect of this role.

To succeed in this role, you should have solid experience in not just implementing best practices but also innovating and setting up new policies & processes in an agile, fast-paced, high-performance workplace.

**RESPONSIBILITIES**:

- Add to our processes related to performance management and improvement, employee engagement and retention, learning and development, change management, and organisational structure and effectiveness.
- Work closely with management and employees to retain and build strong work relationships and introduce sustainable policies to support employee wellness and morale
- iterate upon our employee onboarding and offboarding processes, keeping in mind the shift to remote work and our fast-scaling team
- Assist the People Operations Manager in managing our six-monthly performance appraisal system that drives high performance on a quarterly and annual basis
- Provide inputs on workforce and succession planning
- Advise Line Managers and provide day-to-day guidance on HR policies and procedures
- Advise employees on matters such as leave, compensation, benefits, and resolve any issues that may arise
- Resolve complex employee relations issues and address grievances
- Ensure legal compliance with labour regulations including but not limited to LRA, BCEA, OHS, COIDA, POPI and GDPR
- Maintain employee records according to policy and legal requirements, storing confidential documents in both electronic and paper formats

**REQUIREMENTS**:
**_Minimum_**:

- 5+ years of work experience as an HR Business Partner or HR Generalist
- Thorough knowledge of labour legislation, disciplinary procedures, and HR policies and procedures
- Comprehensive understanding of human resources functions and best practices
- Excellent communication and interpersonal skills
- Extremely strong administrative skills
- Exceptional ability to resolve conflicts and to manage and influence people
- High proficiency in using Google Workspace and various platforms and tools
- A problem-solving and analytical attitude
- Strong, highly dependable team player
- Interest in edtech and the future of education

**_Preferred_**:

- Prior experience in a tech startup or technology environment
- Credentials in counselling

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