Patient Support Executive

4 weeks ago


Centurion, South Africa IQVIA Full time

Job Overview
Includes providing education to health care prescribers, their staff, patients, and care givers on the proper use of designated treatments for assigned disease area or reinforcement of study protocols as related to a clinical trial.

Essential Functions
- Work according to the standards of the relevant Professional bodies.
- Comply with local confidentiality requirements.
- Implement program process within potential sites.
- Understand and adhere to Standard Operating Procedures (SOP's).
- Communicate the IQVIA and objectives of the program to all relevant health service and local personnel.
- Provide specific training to patients if required.
- May assist in the sales efforts directly related to the product and services offered.
- Assist with clinical supervision and act as mentor for project personnel.
- Act as project champion for key initiatives and feed into cross-functional working groups.
- Mentor less experienced Nurse Advisors.
- All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training and are responsible for reporting adverse events and product complaints in line with requirements, as applicable.
- All HMS personnel must meet their obligations within the country specific Nursing and Midwifery codes of conduct, as applicable.

**Qualifications**:

- 3 years post registration experience within pharmaceutical or healthcare environment; or equivalent combination of education, training and experience Req
- Clinically competent in disease area.
- Understanding and general knowledge of health service.
- Good working knowledge of national clinical systems.
- Ability to manage own workload with mínimal guidance.
- Ability to monitor and plan to meet program objectives.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.
- RN Registered Nurse - State Licensure And/Or Compact State Licensure.



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