Waiter

1 week ago


Sandton, South Africa Kashew Restaurant @ The Catalyst Hotel Full time

**DUTIES & RESPONSIBILITIES: -**
- Extensive food & beverage knowledge essential
- Highest level of competitive standards
- Ability to work flexible hours, weekends, late shift, early shifts, public holidays, where applicable
- Ensure that excellent customer service is delivered at all times
- Ensure that all company policies, procedures & standard operation processed are adhered to
- Ensure safety of guests & attend to issues promptly
- Ensure tables are set as per laid down standards at all times
- Ensure that the dining facilities are fully prepared at all time
- Accurately record food & beverage orders & ensure it is executed & delivered
- Ensure that guests are billed correctly in accordance with the procedures of the hotel
- Attend to guest complaints satisfactorily & escalate any unresolved matters
- Any other duties that may be required

**CORE COMPETENCIES: -**
- Hospitality diploma advantageous
- At least 1 - 2 years experience in a similar position, in a 5* hotel
- Ability to work in a pressurized environment
- Excellent communication skills
- Excellent interpersonal skills
- Customer Service Orientated
- Computer Literacy
- Presentable, well-spoken individual

**Job Types**: Full-time, Permanent

**Experience**:

- 5* Hotel Waiter: 1 year (preferred)


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