Level 1 IT Support Technician

3 weeks ago


Randfontein, South Africa Sheq Safety Cc Full time

**Job Summary**:
As a Level 1 IT Support Technician, you will provide first-line technical assistance to internal employees, ensuring seamless day-to-day IT operations. Your role will involve troubleshooting basic hardware, software, and network issues, as well as supporting end users with their IT needs to maximize productivity.

**Key Responsibilities**:

- Diagnose and resolve common technical issues related to hardware, software, and network connectivity.
- Assist employees with the setup, configuration, and troubleshooting of computers, mobile devices, printers, and other peripherals.
- Document all support interactions and resolutions in the ticketing system accurately and promptly.
- Escalate unresolved or complex issues to Level 2 or specialized teams as needed.
- Provide guidance and training to staff on IT tools, systems, and best practices.
- Maintain and update an inventory of IT assets and ensure proper tracking of equipment assigned to employees.
- Assist in deploying and maintaining desktop hardware and software, including system updates and patches.
- Participate in team meetings and contribute to continuous improvement initiatives.

**Qualifications and Skills**:
**Required**:

- Matric certificate (Grade 12) or equivalent.
- Relevant IT qualification or certification, such as **NQF Level 5 Diploma in IT** or **MCSE/MCSA (Microsoft Certified Solutions Associate/Expert)**.
- Familiarity with Sage software or similar ERP/accounting systems.
- Proficiency in Windows and Mac operating systems, as well as Office 365.
- Basic knowledge of networking concepts (Wi-Fi, LAN, VPN).
- Excellent problem-solving skills and a customer-focused approach.
- Strong verbal and written communication skills.
- Ability to manage multiple support requests in a fast-paced environment.

**Preferred**:

- Prior experience in a help desk or IT support role.
- Certifications such as **CompTIA A+**, **ITIL Foundation**, or **Microsoft Azure Fundamentals**:

- Familiarity with Active Directory and remote desktop support tools.
- Basic understanding of financial or database structures as they relate to Sage.

Pay: R15 000,00 - R20 000,00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Microsoft azure: 1 year (preferred)
- Sage: 1 year (preferred)
- VPN: 1 year (preferred)
- LAN: 1 year (preferred)
- ERP systems: 1 year (preferred)

License/Certification:

- Microsoft Certified Solutions Associate/Expert (required)

**Location**:

- Randfontein, Gauteng (required)



  • Randfontein, South Africa Watercare Mining(Pty) Ltd Full time

    **Position Overview**: We are seeking a motivated and enthusiastic individual to join our IT team as a First-Level Support Technician and Software Development Trainee. This is an excellent opportunity for someone with a strong interest in IT and software development to gain valuable experience and training in a fast-paced and dynamic environment. As a...


  • Randfontein, South Africa Resolution Placement Agency Full time

    Are you a **IT Desktop Technician** **!!** We are looking for a awesome IT Technician for a Client in Randfontein. **Please note that this Position is in Randfontein** DO you have? - 1 Years in a similar position ? - 1 years experience working on Servers and Desktops ? - 1 years experience installing Servers, desktops, printer? - 1 years of experience of...


  • Randfontein, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: Mechanical Technician is responsible to provide technical support to the day shift personnel, ensuring maximum plant availability, efficiency, quality and reliability maintained. Perform root cause failure analysis and investigate production and quality related issues. Incumbent will be required to lead...

  • IT Technician

    2 days ago


    Randfontein, South Africa Talent 101 Full time

    Our client in the FMCG retail sector is looking for an IT Technician for their offices based in Nasrec. - **Experience in food and beverage manufacturing industry only**: - Provide IT support for the JHB Branches. - Set up workstations with computers and necessary peripheral devices. - Check computer hardware to ensure functionality. - Install and configure...

  • Financial Advisor

    7 months ago


    Randfontein, South Africa Sanlam Full time

    **Who are we?** Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...


  • Randfontein, Gauteng, South Africa SGS Full time

    Job Description:We are seeking a highly skilled and experienced Lab Technician Specialist to join our team at SGS in Randfontein, Gauteng. This is a unique opportunity for a talented individual to work in a fast-paced laboratory environment and contribute to the success of our company.About the Role:The successful candidate will be responsible for performing...


  • Randfontein, South Africa SGS Full time

    Job title : Technician: Minerals Processing Job Location : Gauteng, Randfontein Deadline : January 06, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description PRIMARY RESPONSIBILITIES To perform the role of Technician within the Minerals Processing division. Duties may be required within other departments of the...

  • IT Technician

    3 days ago


    Randfontein, South Africa Resolution Placement Agency Full time

    A+ N+ Building network system Microsoft Server installation DVR + NVR camera systems Printer support Desktop support Software support Troubleshooting skills Installer knowledge(how to build and install systems) **Job Types**: Full-time, Permanent **Salary**: R10,000.00 per month Ability to commute/relocate: - Randfontein, Gauteng: Reliably...

  • Travek & Tourism Tutor

    6 months ago


    Randfontein, South Africa LEARN TO LINK Full time

    LEARN TO LINK needs more online Travel & Tourism tutors. Tutor requirements include: - A completed degree in Travel & Tourism(3rd year) - Stable internet connection - Familiarity with the CIE (Cambridge) syllabus - Tutoring/teaching experience - Available to tutor in the morning - Fluent and proficient use of the English language. Tutor responsibilities...

  • Afrikaans Tutor

    7 months ago


    Randfontein, South Africa LEARN TO LINK Full time

    LEARN TO LINK needs more online Afrikaans tutors. Tutor requirements include: - A completed degree in Afrikaans(3rd year) - Stable internet connection - Familiarity with the CIE (Cambridge) syllabus - Tutoring/teaching experience - Available to tutor in the morning - Fluent and proficient use of the English and Afrikaans languages Tutor responsibilities...


  • Randfontein, South Africa RJPersonnel Full time

    3years Service and repairs on semi-trailers Ensure trailer is roadworthy at all times and in a good working condition Brake test after all brake overhauls Repair and rewiring of ABS wiring Repair and replacement of ABS wiring and sensors Check and report on all air pipes and couplings Prepare condition reports Check and inspection on all cross beams and...


  • Randfontein, Gauteng, South Africa Sanlam Group Full time

    We are seeking a highly skilled Financial Services Advisor to join our team in Randfontein, Gauteng. As a key member of our branch, you will be responsible for promoting Sanlam Retail Mass (SRM) products and increasing market share through exceptional client service and sales delivery.Sales Delivery:You will provide sound financial advice and a high level of...

  • IT Technision

    3 months ago


    Randfontein, South Africa SHEQ SAFETY CC Full time

    **Technical Support**: Job Title**:IT Technician (with Development Skills)** Location**:Randfontein, South Africa** Company**:Sheq Safety CC** **Position Overview**: **Key Responsibilities**: - Provide first-line technical support to end-users for hardware, software, and network-related issues. - Troubleshoot and resolve technical problems via phone,...


  • Randfontein, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: - Comply with company service standards and procedures. - Assist staff and managers with daily general administrative/ other requests. - Check, sort, file and update computer invoices, job cards, warranties, and retail prices. - Process branch claims and print submissions. - Distribute information to relevant...


  • Randfontein, South Africa ACB Consulting Full time

    1. Tactical & Operational Tasks: 2. -Procuring direct & indirect material to ensure maximum production attainment 3. -Gather adequate information on required materials and services and ensure thorough understanding of specifications 4. -Sourcing on the cloud-based solution (Ariba Platform) to negotiate the most cost-effective contracts and deals 5....

  • Procurement Specialist

    3 months ago


    Randfontein, South Africa SHEQ SAFETY CC Full time

    **Procurement Specialist - (Supervisor)** **Job Summary**: The Procurement Specialist will oversee all activities related to the procurement of goods, ensuring the effective management of sourcing, purchasing, supplier negotiations, stock control, and quality assurance from order placement to stock receipt and warehouse transfer. The specialist will be...


  • Randfontein, South Africa TSU International Full time

    **VACANCY: TSU PROTECTION SERVICES - SENIOR SECURITY SUPERVISOR - SIBANYE COOKE, RANDFONTEIN** **Job Feed**: **Minimum Requirements**: **_Education and certifications:_** Minimum PSIRA Grade C (Renewed) Grade 12 (Matric) or equivalent SAPS Firearm Competency Certificate for Handgun, Shotgun and Self-loading Rifle PFTC or Sasseta statement of results for...


  • Randfontein, South Africa TSU International Full time

    **Job Feed**: **Responsibilities**: You will supervise tactical officers, armed guards and guards on the site. **_You are responsible for ensuring that the 3 PPPs are actively upheld:_** 1. Protect the premises and property of the client. 2. Prevent illegal trespassing. 3. Prevent any criminal activities from happening. **_In order to do the above to a...

  • Receptionist

    6 months ago


    Randfontein, South Africa SGS Full time

    **Company Description** SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. **Job Description** MAIN PURPOSE OF THE JOB** The receptionist...

  • In-service Trainee

    1 day ago


    Randfontein, South Africa RCL FOODS Careers Full time

    RCL Foods Randfontein has an exciting opportunities for 5 Analytical Chemistry and 1 Food technology students to participate in and assist with laboratory analysis for a period of 12 months, to gain experience needed for completion of a tertiary qualification. **Duties & Responsibilities**: Assist and perform routine laboratory Analysis and Quality according...