Business Unit Leader
4 days ago
Business Unit Leader
Purpose of the position:
To manage the day-to-day operations of KBC's 5 Core Processes at the Business Unit, so as to ensure the efficient running of the KBC Business Unit through sound administrative practices and provision of a level of learning excellence that will meet KBC's quality standards and client expectation.
Main duties and responsibilities:
- Deal with escalated client queries and complaints relating to all Business Unit operations
- Driving internal up selling and marketing initiatives regionally
- Writing and presenting Reports, Business Proposals and Tender preparation
- Monitor Client Service Level Agreements and ensure KPI's are met
- Ensure that the appearance and atmosphere of the Business Unit reflects those of an Occupational Health and Safety Training Centre and meets the requirements of the Corporate Client
- Process requests for replacement staff to ensure no delays in service delivery owing to a shortage of resources
- Ensure good housekeeping of Branch and surrounding area
Minimum Requirements:
- 3 - 4 years previous experience in a similar Management (Leadership) role
- Matric BCom / National Diploma in Commerce or Safety will be an added advantage
- Sales and Operations background essential
- Valid Driver’s License and Own reliable Transport
- Available to travel away from home when required
Skills Required:
- Well-spoken with excellent communication
- Strong Leadership skills
- Excellent Organizational and planning skills
- Ability to multi-task under pressure & meet deadlines
- Problem-solving
- Marketing Skills
Preference will be given to Employment Equity target groups, including people with disabilities.
Please note should you not receive a response within one week of applying, you may consider your
COVID-19 considerations:
Surfaces sanitized regularly.
Ability to commute/relocate:
- Rustenburg, North West: Reliably commute or planning to relocate before starting work (preferred)
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