Results-Oriented Telesales Team Leader for Short-Term Insurance

7 days ago


Durban, KwaZulu-Natal, South Africa Talksure Full time

We are seeking an exceptional Results-Oriented Telesales Team Leader to manage our short-term insurance team and drive sales success.

Key Responsibilities:
  • Lead and manage a high-performing team, ensuring adherence to attendance, KPIs, schedules, and compliance
  • Inspire and develop your team through coaching, motivation, and feedback
  • Performance management of team members as required
  • Handle escalated queries and on-the-floor challenges with ease
  • Promote a culture of diversity, inclusivity, and collaboration within your team
  • Monitor and report on team performance and ensure smooth implementation of policies and procedures
Requirements:
  • Matric Certificate (validation required)
  • Minimum of 3 years experience as a Telesales Team Leader in the short-term insurance sector, specializing in vehicle and home contents insurance
  • Proven ability to lead in a target-driven, fast-paced environment
  • Strong negotiation, communication, and problem-solving skills
  • Proficiency in MS Office (especially Excel)
What We Offer:
  • A competitive salary range of R500,000 - R700,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
About Us:

Talksure is committed to equal opportunities and fostering an inclusive workplace where diverse perspectives are valued.



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