Marketing Assistant The Royal Portfolio

The Trade Reservations Agent, at The Royal Portfolio's Cape Town Head Office, is generally the first point of contact for potential guests and tour operators. As such, it is important that they reflect the warmth and welcoming atmosphere guests have come to expect from our properties. They need to ensure that the hotel teams have as much detail about each...

The Silo Hotel's Assistant Concierge demonstrates the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. They form strong and lasting relationships with guests and provide information about additional hotel services. The Assistant Concierge is responsible...

At The Royal Portfolio, our purpose is "To give our guests a complete experience and a perfect stay". Many of our team members don't even interact with guests face to face, yet their purpose remains the same. Everything we do, is to ensure that our guests have the very best experience possible. Our Warehouse team, the central point for the receipt, storage...

The Porter at The Silo Hotel needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their requests, luggage and vehicles will be taken care of at all times. They need to have knowledge of the Royal Portfolio properties and standards and need to ensure that they adhere to the Royal Portfolio’s...

The Trade Reservationist's purpose is to facilitate our guests’ complete experience by ensuring that they reflect the warm and welcoming atmosphere guests can expect from our group of properties. Our Reservations Agents maximise room revenue and occupancy levels, whilst still achieving exceptional levels of customer satisfaction, by effectively assisting...

The Maintenance Technician at The Silo Hotel works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that the hotel meets the purpose of The Royal Portfolio, which is _“to give our guests a complete experience and a...

**MAIN DUTIES & RESPONSIBILITIES** **- To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel. - Report directly to Spa management - Scheduling Spa treatments - Recommending appropriate treatments - Assist with retail sales - Upselling treatments - Ensure that the standards of service excellence...

The Sales Manager at The Royal Portfolio is responsible for developing and maintaining global sales and industry relationships, in order to drive increased business to our properties. This ensures that we can continue to deliver on our company purpose, which is _“to give our guests a complete experience and a perfect stay”_. MAIN DUTIES &...

The Silo Hotel Host Chauffeur will be responsible for all hotel transport operations, for greeting guests at our Lobby entrance and assisting with luggage where necessary. They will be required to deliver on The Royal Portfolio’s Purpose, which is _“To give our guests a complete experience and a perfect stay”_. MAIN DUTIES & RESPONSIBILITIES **-...

The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company - _"To give our guests a complete experience and a perfect stay"_. MAIN DUTIES & RESPONSIBILITIES - Ensure complete guest interaction and...

The Stock Controller at Head Office will be required to oversee and manage the day to day operations (receiving and despatching) at The Royal Portfolio’s new Distribution Centre in Cape Town's Southern Suburbs. In addition, they will be responsible for managing all physical stock, as well as ensuring that all records are accurate and up to date. All of...

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Food & Beverage Manager at The Silo Hotel ensures that all aspects of the F&B department and its three popular outlets are well managed, in terms of the product and our people. In addition, they are responsible for making sure that the hotel exceeds the Food and Beverage quality and service standards of The Royal Portfolio, in the pursuit of the company...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

The Spa Supervisor at The Silo Hotel works closely with the Guest Relations Manager to ensure that the Spa team maintains the highest levels of guest satisfaction, service, quality, product knowledge and hygiene to contribute to the purpose of The Royal Portfolio, which is_ "To give our guests a complete experience and a perfect stay"._ **MAIN DUTIES &...

The Waiter at The Silo Hotel is professional and friendly with a good knowledge of food, wine, service and a passion for serving people. This position requires constant interaction with our guests to ensure that they have a personal and memorable experience at our bar and restaurants, while adhering to The Royal Portfolio’s Purpose, which is _“To give...

The Silo Hotel Bartender’s main purpose will be to prepare and serve drinks to our guests, in a professional and friendly manner, mixing and matching ingredients in order to create classic and innovative drinks in accordance with our guests’ needs and discerning expectations. The Bartenders ensure that the standards of The Royal Portfolio are met, in...

As a member of our head office based Reservations team, this Reservations Agent is purely focused on making bookings and facilitating site inspections from visiting international Travel Agents, Tour Operators, Journalists and Influencers. This vital position requires exceptional relationship building and consulting skills as well as very high attention to...

**SCOPE & GENERAL PURPOSE** The Senior Pastry CDP at The Silo Hotel is responsible for assisting in the running of the Pastry section of our busy 5* hotel kitchen. They assist in maintaining the overall standards of the high tea, desserts and celebration plates, always ensuring that we live up to our purpose which is _"To give our guests a complete...