Hotel Reservationist/ Administrator
1 week ago
**Key Performance Area**:
- Manages and actions the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner.
- Achieving customer satisfaction and room revenue goals while taking guests through the booking process.
- Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or other forms of inquiries through the property management software.
- Creates and maintains reservation records and manages the reservations cycle.
- Additional duties include preparing the list of expected arrivals for the front office, assisting in pre registration activities when appropriate, and processing advance reservation deposits.
- This position will also manage the accommodation department to ensure the highest standards are maintained.
- Assist the accommodation Supervisor when needed or when on off days to oversee the housekeeping department and assist with the check-in and check-out of guests.
**Minimum Requirements**:
- Matric
- Proven work experience with at least 3 -4 years experience as an Accommodation Reservationist or in a similar position at a 4* or 5* property.
- Must be fluent in English
- Must be ready for a new challenge in life and long-term involvement in his/her future job.
- Should be able to work on their own initiative and have the ability to lead and direct a team.
- Must exhibit excellent knowledge of guest service.
-
Reservationist
2 weeks ago
Durban, South Africa ONOMO Hotels Full timeWe are looking for a young, vibrant Reservationist to join our Front Office team at our Hotel in Durban. **This Position isfor youIF**: - You have a Diploma / Degree in Hospitality or Tourism. - You are meticulous, systematic, attentive, and well organized with excellent attention to detail with the ability to work under pressure. - You have a passion for...
-
Reservationist
2 weeks ago
Durban, South Africa ONOMO Hotels Full timeWe are looking for an experienced, vibrant Reservationist to join our Front Office team at our Hotel in Durban. **This Position isfor youIF**: - You have a Diploma / Degree in Hospitality or Tourism. - You are meticulous, systematic, attentive, and well organized with excellent attention to detail with the ability to work under pressure. - You have a...
-
Hotel Central Reservationist Clerk
3 weeks ago
Durban, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Handle guest enquiries while establishing rapport with guests during booking process Maintain effective customer relationships and actively resolve guest complaints, where possible; exercise judgement when escalating it to the Reservations Manager Ensure accurate detailed capturing of reservations (providing...
-
Administrative Assistant
2 weeks ago
Durban, South Africa Bayside Hotel Group Full timeThe Bayside hotel group is looking for 2 x admin assistants with experience. Daily duties will include, but are not limited to ; Data capturing, file management, debtors/creditors, general admin duties. Knowledge of microsoft suite will be an advantageous to applicant. **Job Type**: Permanent **Salary**: From R6,000.00 per month Ability to...
-
Hotel Receptionist
2 weeks ago
Durban, South Africa HunterGatherer consulting Full timeDuties may include: - **Greeting guests as they come in**: - **Managing the check-in and check-out process**: - **Answering questions and requests**: - **Helping with administrative tasks at the front desk**. The hotel receptionist must be trustworthy and able to work well with little direct supervision. **Job Types**: Full-time, Permanent Ability to...
-
Hotel Receptionist
1 week ago
Durban, South Africa HunterGatherer consulting Full time**Job description** **RECEPTIONIST** We are seeking an experienced, motivated individual to join our new team as a Receptionist and Administration Clerk. **MUST HAVE EXPERIENCE ON OPERA SYSTEM** The Receptionist is responsible for the daily front office and administration functions of the hotel. As the the frist point of contact for guests this...
-
Hotel Industry Academic Support Specialist
4 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWe are seeking a highly skilled and experienced Work Integrated Learning (WIL) Facilitator to join our team at the International Hotel School. In this role, you will be responsible for facilitating WIL terms, completing check-in sessions with students, and tracking their progress.A Master's degree in hospitality is a requirement for this position,...
-
Front Office Receptionist
7 days ago
Durban, South Africa Albany Hotel Full timeKey Responsibilities & Duties 1. Greeting, thanking and communicating with all potential and current, guests, employees and contractors in a sincere, friendly, positive and helpful attitude. 2. Maintaining a professional appearance under all circumstances. 3. Checking guests in on arrival and out on departure. 4. Ensuring guests billing is correct and...
-
Hotel Receptionist
7 days ago
Durban, South Africa Rob Samuelson International Full timeExciting Job Opportunity on the KZN Golden Mile As a Receptionist, you will be the face of our hotel, providing exceptional customer service to our valued guests. Your warm personality, professionalism, and attention to detail will ensure that every guest has an unforgettable stay. Greet and assist guests with check-in and check-out procedures, handle guest...
-
Front Desk Receptionist
6 days ago
Durban, South Africa Yoda Labour hire Full time**Front Desk Receptionist - Hotel (Salary: R6000 - R8000 Per Month)** Minimum 2 years experience in Front Desk at a Hotel Knowledge of OPERA SYSTEM (Compulsory) Compulsory Grade 12 with Diploma/Degree in Tourism Scheduling guest Reservations, assisting guests with checking in and out of the hotel Handling various Administrative tasks, such as creating...
-
Hotel Controller
4 days ago
Durban, South Africa Cruise Academy Ltd Full timeThe Hotel Controller is responsible for the auditing and accounting of the ship’s supplies, inventory, and cash flow and is the designated liaison between all shipboard Hotel departments and the shoreside audit team. **Key Responsibilities**: - Performs internal onboard audits in relation to cash controls and Hotel Policies & Procedures in accordance...
-
Senior Reservations Agent
7 days ago
Durban, South Africa Hospitality Pro Recruitment Full time** PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIRMENTS** A group of game reserves is looking for an experienced Senior Reservationist to join their dynamic team. Responsibilities include - Registering guests - Providing information about rooms, rates and amenities. - Managing online and phone reservations. - Managing external booking platforms. -...
-
Hospitality Data Administrator
1 week ago
Durban, South Africa Job Crystal Full time**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:Â Admin - Ensure Data Team inbox is up to date - Ensure Data Projects Schedule is up to date and being followed (Team workflow SOP) - Closure of completed tickets with sufficient closure summaries - Correct and accurate time logging for billable and non-billable time - Preparation of quotes to customers for...
-
Hospitality Academic Program Coordinator
6 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWork Integrated Learning Facilitator: Distance LearningThe International Hotel School is seeking a dedicated individual to facilitate student support and share their passion for the hospitality industry with students in the Distance Learning Department.This role involves offering student support and sharing expertise on the hospitality industry, completing...
-
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeThe International Hotel School is looking for a skilled and experienced Work Integrated Learning (WIL) Facilitator to join our team. As a WIL Facilitator, you will be responsible for facilitating WIL terms, completing check-in sessions with students, and tracking their progress.A Master's degree in hospitality is essential for this role, demonstrating your...
-
Hospitality Learning Experience Manager
4 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeThe International Hotel School is seeking a dynamic and dedicated individual to facilitate Work Integrated Learning (WIL) terms, completing check-in sessions with students while at properties and tracking their progress. The WIL Facilitator provides support with placements if required and counselling in addition to discipline.A Master's degree in hospitality...
-
Work Integrated Learning Facilitator
6 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWork Integrated Learning Facilitator: Distance LearningAre you passionate about education and the hospitality industry? The International Hotel School is seeking a dynamic and dedicated Work Integrated Learning (WIL) Facilitator (Remote Position) to join our team in the Distance Learning Department.The purpose of this position is to facilitate and offer...
-
Distance Learning Experience Facilitator
6 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWork Integrated Learning Facilitator: Hospitality EducationThe International Hotel School seeks a highly motivated and experienced individual to join our team as a Work Integrated Learning (WIL) Facilitator in the Distance Learning Department.In this role, you will be responsible for facilitating student support and sharing your expertise on the hospitality...
-
Educational Placement Specialist
6 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWork Integrated Learning FacilitatorThe International Hotel School invites applications from dynamic individuals to join our team as a Work Integrated Learning (WIL) Facilitator in the Distance Learning Department.This is an exciting opportunity to share your passion for education and the hospitality industry with students, while providing support and...
-
Industry Engagement and Support Liaison
6 days ago
Durban, KwaZulu-Natal, South Africa International Hotel School (Official) Full timeWork Integrated Learning Facilitator: Educational SupportThe International Hotel School invites applications from qualified individuals to join our team as a Work Integrated Learning (WIL) Facilitator in the Distance Learning Department.In this role, you will be responsible for providing educational support and guidance to students, while also promoting the...