Front Office Receptionist

7 months ago


Durban, South Africa Albany Hotel Full time

Key Responsibilities & Duties

1. Greeting, thanking and communicating with all potential and current, guests, employees and contractors in a sincere, friendly, positive and helpful attitude.

2. Maintaining a professional appearance under all circumstances.

3. Checking guests in on arrival and out on departure.

4. Ensuring guests billing is correct and payments are received.

5. Correctly collecting and posting guest payments.

6. Anticipating and addressing guests' needs, and resolving their problems and complaints.

7. Provide guests with information about the hotel.

8. Operating switchboard and assisting with inquiries.

9. Answering phones in a professional manner, and routing calls as necessary.

10. Taking reservations, making sales, following up with guest’s bookings and payments.

11. Promoting other hotel facilities

12. Collaborating and communicating with other internal departments to ensure guest satisfaction.

13. Complying with company procedures and safety policies.

14. Assisting with a variety of administrative tasks.

15. Not limited to the above.

**Requirements**:

- Grade 12 Matric.
- Proven experience as a receptionist in a hotel environment.
- Excellent administration skills.
- Well-presented and polite with strong communication and interpersonal skills.
- Excellent customer service skills, with the ability to handle customer inquiries and resolve issues effectively.
- Ability to multitask and to work in a fast-paced and dynamic environment.
- Shift Work.

**Salary**: From R5,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)



  • Durban, South Africa Pro Talent Full time

    **Front Line Receptionist - Aesthetic Clinic** Our client based in Durban is looking for a Front Desk Receptionist to join their dynamic team Basic Requirements: - Matric - Tertiary qualifications (preferred) - 2 - 4 years’ experience as a Front-Line Receptionist with an aesthetic or medical background - Experience working as a beauty therapist or...

  • Receptionist

    9 months ago


    Durban, South Africa Tower Group Full time

    Receptionist As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone...


  • Durban, South Africa Yoda Labour hire Full time

    **Front Desk Receptionist - Hotel (Salary: R6000 - R8000 Per Month)** Minimum 2 years experience in Front Desk at a Hotel Knowledge of OPERA SYSTEM (Compulsory) Compulsory Grade 12 with Diploma/Degree in Tourism Scheduling guest Reservations, assisting guests with checking in and out of the hotel Handling various Administrative tasks, such as creating...


  • Durban, South Africa Seasoned Recruitment Full time

    Key Responsibilities: - Manage the hotel's front desk operations, including check-in and check-out procedures - Welcome all guests to the hotel. - Respond to guest inquiries and resolve any issues in a timely and professional manner - Provide information about the hotel and local area to guests - Handle reservations, billing, and other hotel administrative...


  • Durban, South Africa 1st Fitness Full time

    We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...


  • Durban, South Africa 1st Fitness Full time

    We are looking for someone with a bubbly vibrant personality to be our welcoming frontline. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate...


  • Durban, South Africa 1st Fitness Full time

    Upmarket gym on Durban's Berea is looking for a confident well spoken receptionist to join our front desk team. Must be presentable, confident and vibey. Needs to be able to work as part of a team. Reliable transport is essential as well as the ability to work shifts. Ability to commute/relocate: - Durban, KwaZulu-Natal: Reliably commute or planning to...

  • Receptionist

    2 weeks ago


    Durban, South Africa Ciazcon Full time

    Currently we are searching for a Receptionist for Durban, South Africa. **Responsibilities of this Post**: Ensure that the front desk is professionally managed at all times. Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff. Coordinate logistics, boardroom meetings as indicated by...

  • Receptionist

    19 hours ago


    Durban, South Africa Ciazcon Full time

    Currently we are searching for a Receptionist for Durban, South Africa. **Responsibilities of this Post**: Ensure that the front desk is professionally managed at all times. Screen incoming calls. Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff. Enhance, organise, facilitate and...

  • Receptionist

    2 weeks ago


    Durban, South Africa Ciazcon Full time

    Currently we are searching for a Receptionist for Durban, South Africa. **Responsibilities of this Post**: Ensure that the front desk is professionally managed at all times. Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff. Coordinate logistics, boardroom meetings as indicated by...


  • Durban, South Africa Andaluz Full time

    A front desk receptionist is responsible for the following: - Welcoming and seeing to the needs of visitors. - Ensure all visitors to the company are received and directed to the correct places promptly - Attending to customer needs and special requests - Upholding the business values and reputation. - Distributing tasks to fellow employees and overseeing...


  • Durban, South Africa Sandi Crowther Recruitment Full time

    KwaZulu Natal, Durban - R 12 000 - R 18 000 Pinetown. Opportunity exists for meticulous, pleasant Front Office Coordinator with exceptional people skills and strong administrative ability. A well-presented, vibrant personality with at least 2-4 years relevant experience secures. Manage the day-to-day activities of the front office including operating the...

  • Receptionist

    19 hours ago


    Durban, South Africa Rubicon Full time

    **About the Receptionist role** We are looking for an experienced Receptionist to join our Energy Division in our offices in Ballito, Durban. The main purpose of the receptionist is to provide a ‘front of house' service for the organization as well as provide administrative support to the branch and the Head of Division. **Receptionist...

  • Receptionist

    7 months ago


    Durban, South Africa Bidvest Tank Terminals Full time

    **Job Advert Summary**: BTT Durban has a vacancy for a Receptionist to perform switchboard facilities in a professional manner, provide a high level of customer service to all external and internal callers. The incumbent in this position will provide an efficient front office and administrative support function to the BTT Durban Regional Office. **Minimum...


  • Durban, South Africa Jobted ZA C2 Full time

    Immediately available experienced front-line receptionist Our client is requiring the skills of an experienced receptionist to join their corporate team for a short temp contract. The minimum criteria for this role is a completed matric qualification with a minimum of 5 years reception experience within a large organisation. Candidates must have the...


  • Durban, South Africa Tower Group Full time

    Immediately available experienced front-line receptionist  Our client is requiring the skills of an experienced receptionist to join their corporate team for a short temp contract.The minimum criteria for this role is a completed matric qualification with a minimum of 5 years reception experience within a large organisation.Candidates must have the ability...

  • Receptionist

    7 months ago


    Durban, South Africa Games Global Full time

    **The Role**: We are seeking a friendly, professional Receptionist to join our team and serve as the first point of contact for our business. **What you'll do**: Welcoming Visitors: - Greet and welcome guests in a friendly and professional manner, help them navigate through our office by directing them to the appropriate person and/or department. -...

  • Receptionist

    6 months ago


    Durban, South Africa BDO South Africa Full time

    BDO’s global organisation extends across 167 countries and territories, with 97 292+ people working out of 1728 offices - and we’re all working towards one goal: to provide our clients with exceptional service. Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards. BDO in South Africa...

  • Receptionist

    2 weeks ago


    Durban, South Africa Cullinan Holdings Full time

    The Receptionist is responsible for providing efficient and professional front-line service to our suppliers, customers, and colleagues on the switchboard and at the reception desk. The position receives suppliers, customers, and colleagues telephonically, as well as in person, in a professional manner, always maintaining and enhancing the company...

  • Front Office Manager

    5 months ago


    Durban, South Africa HotelJobs.co.za Full time

    (Applicants must be based in Durban to attend face to face interviews)._ **Duties and Responsibilities** - Managing the daily operations of the front office, including guest check-ins and check-outs - Leading and training the front office team to maintain high service standards - Ensuring accurate and timely processing of guest reservations and payments -...