Clinical Executive

5 days ago

Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role Purpose

To work at the strategic interface between key clients, solution design and health risk management execution capabilities for the purpose of client-centric solution discovery, service management, risk management and relationship management.
Requirements
- Undergraduate degree in the field of health is a prerequisite e.g. MBCHB/ B Pharm/BCur (Registration with HPCSA or SANC).
- Post graduate diplomas in health management will be considered an advantage.
- Post graduate management qualification will be considered an advantage.
- 5 years working experience in a managed care environment in a senior operational, managerial, or strategic capacity (Extensive medical aid, healthcare management, and managed care knowledge).
- A proven track record in terms of the key competencies listed above.
- At least two years of experience in a client facing role.
Duties & Responsibilities
- Build and maintain relationships with clients and internal and external stakeholders.
- Understand the client's workplace programmes and health issues and competitor activity as it relates to health and wellness solutions.
- Understand other relationships that the client has with external stakeholders in the health industry.
- Have a clear understanding of the client’s strategy and be able to advise clients relevant to their strategy and on how MHS can effectively partner with the clients to realise their health and wellness goals in context of the Value Proposition.
- Provide authoritative, expertise and advice to clients and stakeholders. (Strong clinical support requirement.)
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
- Drive client service delivery goal achievement in line with predefined standards to ensure that clients receive appropriate advice, service and that client expectations are managed.
- Present regular reports on delivery of services against agreed service level agreements and in terms of overall client targets.
- Provide executive summaries and forthcoming solutions in a concise and impactful manner.
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
Competencies
- Business Acumen
- Client/Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Motivating and Inspiring Team
- Strategic Thinking
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
- Diversity and Inclusiveness
- Growing Talent

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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