Clinical Data Management Lead

3 days ago


Centurion, Gauteng, South Africa IQVIA Full time

Company Overview:

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Job Description

As a Senior Clinical Data Coder, you will be responsible for managing single and multi-service projects, ensuring quality deliverables on time and within customer satisfaction. You will provide expert skills as part of a Clinical Data Management (CDM) team to provide quality data that meets customer needs. You will lead the team in coding, project planning and execution, financial management, communication and milestone tracking. Viewed as an expert in coding of clinical data, you may perform roles such as Data Operations Coordinator (DOC), Data Team Lead (DTL), and customer site lead or manage and deliver programs of studies for customers.

Essential Functions
  1. Serve as an account lead, or internal or external point of contact on standalone coding studies or accounts.
  2. Manage the customer relationship for the project team including active participation in coding related customer negotiation on timeline, budgetary and other issues.
  3. Provide leadership and senior support to lead coders on one or more large global studies.
  4. Manage the relationship with a customer on a DM site level.
  5. Serve independently as a Lead Data Coder and/or Coding reviewer for one or more projects.
  6. May serve as a DOC or DTL for one or more projects.
  7. Perform comprehensive quality control procedures.
  8. Perform Serious Adverse Event (SAE) reconciliation activities.
  9. Collaborate with customers and develop solutions and action plans for issues, escalations and road blocks.
  10. Proactively identify, solve quality issues and deliver projects as per agreed timeline.
  11. Identify and provide due diligence for out of scope activity.
  12. Manage resource capacity for the project team.
  13. Mentor other team members in training and developing coding expertise.
  14. Independently bring project solutions to the Coding and CDM team.
  15. Identify and implement processes and quality improvement initiatives in the DM and coding function.
  16. Develop and implement best practices in the team.
  17. Manage the development and implementation of new technologies.
  18. Demonstrate scientific and research temperament by presenting at, or participating in local and international forums.
  19. Responsible for identifying and implementing process improvements using established methods (principles of lean and six sigma) in collaboration with experts.
  20. Provide review and expert opinion in developing, revising, and maintaining standard core operating procedures and work instructions.
  21. Perform other duties as directed by the DOC, DTL or Manager, or meet objectives as assigned.
  22. Develop and maintain good communications and working relationships with the CDM team and client stakeholders.


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