Retail Operations Manager

6 months ago


Cape Town, South Africa Dixie Recruitment Full time

We are seeking a highly capable Retail Operations Manager to oversee and optimize retail operations for a FMCG retail concern in Cape Town.

**Qualifications and Experience**:

- Matric
- Min of 5 years of experience in retail management preferably in FMCG
- Sound knowledge of retail operations, including inventory management, sales, and customer service
- Sales-oriented mindset with a focus on achieving targets and driving revenue growth
- Strong leadership and people management skills, with the ability to inspire and motivate teams
- Proactive and hands-on approach to problem-solving and decision-making
- Excellent multitasking abilities
- Highly reliable, with a strong work ethic and commitment to excellence
- Excellent communication and interpersonal skills
- Must be driven, motivated, and demonstrate a “fire in the belly” attitude towards achieving goals

**Key Responsibilities**:

- **Retail Operations Management**:

- Oversee day-to-day retail operations
- Conduct regular visits to stores
- Manage store inventory
- **Staff Management**:

- Lead and motivate a team of retail staff
- Develop and implement staff rosters
- Provide ongoing training and development
- **HR and Employee Relations**:

- Conduct staff hearings and disciplinary procedures
- Handle employee grievances and conflicts
- Ensure compliance with CCMA regulations and handle related matters
- **Sales and Customer Focus**:

- Drive sales growth
- Foster a customer-centric culture among staff, ensuring high levels of customer satisfaction
- Analyze sales data and market trends to identify opportunities for growth and improvement



  • Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Agrimark Operations Limited is a growth-focused business and subsidiary of KAL Group Ltd, listed on the Johannesburg Stock Exchange (JSE). We operate over 100 locations across South Africa and have a growing e-commerce presence. Our retail branches and specialist brands offer high-quality farming supplies, solutions, and a broad range of retail products to a...

  • Retail Store Manager

    4 weeks ago


    Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Job Summary: We are seeking a highly skilled Retail Store Manager to oversee the operations of our retail store, with a focus on growth, optimisation, and customer satisfaction. As a key member of our team, you will be responsible for executing sales strategies, managing inventory, staff, and operational systems to achieve financial objectives.Key...


  • Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    **Job Summary:**Agrimark Operations Limited is seeking a highly skilled and motivated Retail Store Manager to join their dynamic team. This role offers an exciting opportunity for career growth and professional development in a fast-paced retail environment.**Key Responsibilities:**Oversee sales, staff, inventory, and operational systems at the retail...


  • Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Job Title: Logistics Operations ManagerAgrimark Operations Limited is seeking a highly motivated and experienced Logistics Operations Manager to join our dynamic team. As a key member of our operations team, you will be responsible for the overall management of our distribution centre, ensuring efficient and effective logistics operations.Main...


  • Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    A comprehensive role is available for an experienced Workshop and Mechanisation Manager at Agrimark Operations Limited, a leading agricultural retail company with a presence in South Africa and Namibia.Reporting to the Operations Manager Mechanisation, the successful candidate will be responsible for planning and optimising workshop operations to achieve...


  • Cape Town, Western Cape, South Africa TFG Full time

    Job Title: Retail Operations ManagerCompany Overview:TFG is a leading retailer in the South African market, offering a wide range of products and services.Salary:R450,000 - R550,000 per annum, based on experience.Job Description:We are seeking a highly motivated and experienced Retail Operations Manager to join our team at the Whale Coast Mall. The...


  • Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    MindMatch Consulting is a dynamic and growing company seeking an experienced Retail Operations Manager to lead our retail outlets in Cape Town.As a seasoned leader, you will be responsible for managing the day-to-day operations of our stores, ensuring exceptional customer service, and driving sales growth while maintaining profitability.We are looking for...


  • Cape Town, Western Cape, South Africa Retail Solutions Full time

    Job OverviewWe are seeking an experienced Warehouse Operations Specialist to join our team at Retail Solutions in Knysna. This role is ideal for individuals with a strong background in warehouse operations and a valid forklift license.


  • Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

    Job DescriptionWe are seeking an experienced General Manager to lead our retail outlets and drive business growth.Key Responsibilities:Manage retail outlets to achieve sales targets and maximize profitabilityDevelop and implement strategies to increase sales and customer engagementLead a team of sales and operations staff to ensure excellent customer service...


  • Cape Town, Western Cape, South Africa Mambo's Plastics Warehouse Full time

    Job SummaryMambos Plastics Warehouse is seeking a highly motivated and experienced Retail Operations Manager to join our team. This role is responsible for driving the success of our retail operations, providing top-notch customer service, and building a high-performing team.About UsMambos mission is to provide innovative storage and homeware solutions in...


  • Cape Town, Western Cape, South Africa Econo Foods Full time

    Job Title: Retail Operations ManagerDescription:We are seeking a detail-oriented and organized Store Supervisor to join our team in Somerset West, Western Cape. As a key member of our retail operations team, you will play a vital role in supporting the Retail Manager in the daily business operations of our store.Responsibilities:Cash ManagementPrepare...


  • Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Agrimark Operations Limited is a growth-focused business and subsidiary of KAL Group Ltd, listed on the Johannesburg Stock Exchange (JSE). Our company operates across 100 locations in South Africa and has a growing e-commerce presence. We offer high-quality farming supplies, solutions, and retail products to our diverse customer base.Job SummaryWe are...


  • Cape Town, Western Cape, South Africa SHE Recruits Full time

    Job Title: Retail Operations ManagerJob Summary: We are seeking a highly skilled Retail Operations Manager to lead our store team and drive sales growth. The successful candidate will have excellent leadership skills, a strong understanding of retail operations, and the ability to build a high-performing team.Key Responsibilities:Overall Store Management:...


  • Cape Town, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Your role is to oversee the company’s day-to-day operations in a designated area or region.The daily responsibilities of these professionals are overseeing budgeting, quality, P&L statements, hiring and training.They also perform duties that include setting financial goals, establishing sales targets, working with upper management and using various...


  • Cape Town, Western Cape, South Africa TransEra Solutions Full time

    Job SummaryWe are seeking an experienced Retail Operations Manager to join our team at TransEra Solutions. The successful candidate will be responsible for leading the Foods Department and ensuring exceptional customer service, while driving sales growth and profitability.About the RoleLead the Foods Department, providing guidance and support to team members...


  • Cape Town, Western Cape, South Africa The Unlimited Force Full time

    The Unlimited Force is a dynamic and fast-growing retail brand renowned for delivering exceptional customer service and an extensive range of high-quality products. To maintain our position at the forefront, we are seeking a seasoned Senior Retail Operations Manager to drive our retail operations forward.About The Unlimited ForceWe are a retail brand that...


  • Cape Town, Western Cape, South Africa Mambo's Plastics Warehouse Full time

    Mambo's Plastics Warehouse is seeking a seasoned Retail Operations Manager to lead our retail team and drive business success.About UsWe are a customer-focused company providing innovative storage and homeware solutions in beautiful stores with exceptional customer service and a fun shopping experience. Our mission is to help individuals and households...


  • Cape Town, South Africa PEP Africa Full time

    **POSITION: RETAIL OPERATIONS SUPPORT MANAGER (C5)** **DEPARTMENT: OPERATIONS** **LOCATION: CAPE TOWN** **PURPOSE OF THE POSITION**: To provide strategic, tactical, and operational guidance to the Operations department, enhancing profitability through specialist support strategies aligned with the overall organisational framework to maximise operational...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    **Job Title:** Lead Retail Operations ManagerAbout the Role:We are seeking a highly experienced and skilled Lead Retail Operations Manager to join our team at Black Pen Recruitment. As a key member of our operations team, you will be responsible for leading and managing the day-to-day activities of our retail store in Cape Town, South Africa.Key...


  • Cape Town, South Africa PEP Africa Full time

    **POSITION: PROJECT MANAGER: RETAIL (C5)** **DEPARTMENT: OPERATIONS** **LOCATION: CAPE TOWN** **PURPOSE OF THE POSITION**: To provide strategic, tactical, and operational guidance to the Operations department, enhancing profitability through specialist support strategies aligned with the overall organisational framework to maximise operational...