Supply Chain Manager

6 months ago

Westlake, South Africa Cape Herb & Spice Full time

Cape Herb and Spice has grown from entrepreneurial roots into a global player. The gifting division is a smaller offshoot of the company and creates innovative products for top retailers across the world. Our gifting development and production capabilities set us apart, resulting in solid growth over the last few years.

**Key Responsibilities**:
Operational lead linking the Product Development, Sales, Procurement and Factory Operations activities, to drive profitable and sustainable growth.

**Elements of the role**:

- People Management
- Liaison between Sales, NPD & Operations
- Operational strategy implementation
- Oversight of forecasting & demand planning
- Operational cost management and costing (i.e., production cost recovery)
- Problem Solving
- Decision making - balance commercial, operational & technical aspects.
- Stock control - manage risk of write-offs.

**Key Functional Areas**:
**Commercial & Strategic: (40%)**
- Act as liaison between manufacturing operations and sales to drive growth.
- Drive annual gifting division commercial strategy and budgets.
- Work with Account Managers to analyse sales and identify sales opportunities in both the local and export markets.
- Problem solve, streamline, and optimize internal processes for gifting.
- Production cost recovery calculations for new products

**Operational Implementation: (60%)**
- Co-ordinate with NPD and Procurement departments to facilitate timely launch of new products.
- Troubleshoot production for new and existing products.
- Oversee procurement to ensure on time delivery and responsible ordering.
- Drive production orders through the system to meet customer needs.
- Oversee annual operational plan and demand planning for standard range of gifts.
- Problem solve product development and operational issues.

**Required Prior Learning/ Experience**
- Relevant Tertiary qualification (BCom, BSc, Project Management or Business Management advantageous)
- 3-5 year’s working experience in related role
- Experience in:

- People Management
- Production Management
- Supply Chain / Operations Management
- Forecasting
- Project Management
- ERP Systems
- Business Intelligence

**Key personal characteristics, knowledge, and skills**
- Strong numeracy skills
- Analytical
- Sense of urgency
- Deadline driven & goal orientated.
- Good communication skills
- Ability to drive teams in a positive way to achieve goals.
- Strong interpersonal skills
- Ability to perform well under pressure on multiple projects.
- High attention to detail
- Practical thinker
- Self-Starter
- Team player
- Optimistic solution creator

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