Receptionist

5 months ago


Westlake, South Africa Achievement Awards Group (Pty) Ltd. Full time

Are you a dedicated professional with a passion for exceptional customer service and the magic of the Disney experience? We're seeking a Receptionist Front Desk who not only possesses outstanding communication skills but also understands the importance of creating a warm and welcoming environment using the Disney approach. If you're looking for a role where your organizational abilities, quick decision-making, and interpersonal finesse will shine, this might be the perfect opportunity for you.

**Key Responsibilities**:

- Utilize the Disney approach to create lasting impressions with clients and customers as they arrive.
- Implement exceptional telephone etiquette to provide a welcoming experience to callers.
- Manage a multi-line switchboard efficiently and professionally.
- Prioritize tasks and multitask effectively while maintaining a calm and composed demeanor.
- Lock the building according to established procedures to ensure security.
- Demonstrate excellent written and verbal communication skills in all interactions.
- Assist the Facilities Manager with daily tasks to ensure a well-maintained and efficient workspace.
- Manage suppliers' invoicing and order-placing procedures to maintain inventory and supplies.

**Requirements**:

- National Senior Certificate (NQF 4) as a minimum educational qualification.
- Minimum of 3 years of experience in a Receptionist or Front Desk position.
- Proven track record of handling a multi-line switchboard proficiently.
- 3 - 4 years of experience working with the MS Office 365 suite, including MS Excel.
- A valid driver's license, but reliable transportation is needed.
- Professional appearance, attitude, and demeanor.
- Strong organizational skills to manage tasks efficiently.
- Exceptional interpersonal skills to engage positively with clients, customers, and colleagues.

**Benefits**:

- Join a team that values the Disney approach to customer service.
- Opportunity to contribute to creating a welcoming and magical environment for all visitors.
- Develop your skills in a fast-paced, dynamic environment.
- Collaborate with the Facilities Manager and gain exposure to facility management tasks.

If you're excited about creating enchanting experiences for clients and customers, assisting with facility management tasks, and managing supplier relationships, all while utilizing your exceptional communication and organizational skills, we invite you to apply. Embrace the Disney way and be part of a team that strives for excellence in all interactions.