Customer Success Analyst

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

SEEKING**:Customer Success Consultant** FOR: Full-Time Position MISSION STATEMENT: Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with their trade partners or to check if their suppliers are above board. In this exciting data space our researchers, analysts, and...

Drive Customer Success at ClickatellWe are seeking a highly skilled Director of Customer Success to join our team at Clickatell. As a key member of our organization, you will be responsible for driving strategic initiatives and process optimization to enhance customer satisfaction and retention across Enterprise accounts.Key Responsibilities:Collaborate...

About This RoleWe're looking for a talented Customer Success Director to drive strategic initiatives and process optimization for our Enterprise accounts. As a key member of our team, you'll collaborate with cross-functional teams to ensure our solutions meet and exceed customer expectations.ResponsibilitiesWork closely with Product Management, Software...

Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities. The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer. Customers Success will manage...

Job title : Customer Success SpecialistJob Location : Gauteng, JohannesburgDeadline : December 22, 2024Quick Recommended Links Jobs by Location Job by industries About the Role We are seeking a motivated and experienced Customer Success Consultant to join our team. The ideal candidate will be responsible for ensuring our customers achieve their desired...

Job title : Customer Success Specialist Job Location : Gauteng, Johannesburg Deadline : December 22, 2024 Quick Recommended Links Jobs by Location Job by industries About the Role We are seeking a motivated and experienced Customer Success Consultant to join our team. The ideal candidate will be responsible for ensuring our customers...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have...

Role OverviewWe Are Setting The Pace At Clickatell, a world-class Chat Commerce company ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. This role is pivotal in driving strategic initiatives & process optimization to enhance customer satisfaction and retention across Enterprise...

**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...

The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to software subscription,...

Job Description:As a key member of the Catch Recruit team, you will play a vital role in ensuring our customers achieve success with our product. This comprehensive job involves multiple responsibilities that focus on customer satisfaction, product adoption, and continuous improvement.Key Responsibilities:Customer Onboarding: Collaborate with new customers...

**Customer Success Operations** **Location: Parktown, Johannesburg** **Working Hours: Monday to Friday 9:00am - 17:00pm** **Salary: R13k - R16k Per Month Depending on experience** **Added Values**: - Additional leave days (± 20 days) - Upskilling courses - Monthly team lunches - No dress code **Company Overview**: Our client is a corporate...

Job title : Customer Success RepresentativeJob Location : Gauteng, JohannesburgDeadline : January 02, 2025Quick Recommended Links Jobs by Location Job by industries Key Responsibilities:  Focus Area: Establish and nurture strong relationships with our customers to understand their needs and goals. Focus Area: Initial and ongoing customer education on...

Job title : Customer Success Representative Job Location : Gauteng, Johannesburg Deadline : January 02, 2025 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities:  Focus Area: Establish and nurture strong relationships with our customers to understand their needs and goals. Focus Area: Initial and ongoing...

**About RedCloud** RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

**Join Jem as our Customer Success Manager.** One of Jem’s core principles is ‘Customer Obsession’. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We’re looking for a dynamic, self-driven individual...

Customer Success Representative Weir Motion Metrics Johannesburg, South Africa Hybrid Purpose of Role:_ As a Customer Success Representative at Weir Motion Metrics, you will be focused on ensuring customer satisfaction and retention, as well as uncovering business expansion opportunities inside key accounts. This will be accomplished by cultivating strong...

At Point Group, we are seeking a highly skilled Customer Success Strategist to join our team. This role is responsible for coordinating all activities associated with delivering against client objectives and requirements.The ideal candidate will have expertise in customer management, project management, workflow management, and documentation/administration....

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: About TransUnion: TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good®. TransUnion is...