Business Development Representative

1 week ago

Durban, South Africa McCain Foods (S Africa) Full time

**Position Title**:Business Development Representative

**Position Type: Permanent**

**Position Location**: Durban

**Grade**: Grade 03

**Requisition ID**: 17829

**PURPOSE OF THE JOB**:
To assume responsibility for selling McCain Food Service/Retail products into assigned channel / geographic area. Actively developing, growing and improving volume sales and profitability of existing channel partners, whilst aggressively looking for new accounts to profitably grow the business base.

**KEY PERFORMANCE AREAS**:
**Achieve sales volume, profitability and margin goals for the assigned area;**
- Implement sales strategies for existing and new customers
- Present and sell company products and services to current customers - maximising both volume and profit opportunities including the development and implement of ad-hoc sales incentives ( built on achievement of targets)
- Present new products / service offerings to customers to elicit trials and sampling opportunities
- Actively look for potential new clients
- Identify sales prospect and contact these and other accounts as assigned
- Follow up new leads and referrals
- Prepare action plans and schedules to identify specific targets and to project number of contacts to be made

**Establish, maintain and grow current and potential client relationships;**
- Conduct on-going needs analyses with existing and potential customers
- Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to Regional Sales Manage
- Develop and maintain new sales materials

**Manage general administration;**
- Prepare paperwork (deal management paperwork) accurately and timeously to ensure customer deals are loaded correctly into McCain systems (SAP/EDW)
- Prepare a variety of status reports, including McCain and competitive activity and market intelligence, follow-up, and adherence to objectives (on a monthly / quarterly basis)
- Prepare presentations and sales proposals (menu suggestions/value sales proposition - “McCain Selling Solution”)

Compile trade agreements

**Participate in marketing events such as seminars, trade shows, open days, sampling opportunities and customer sales meetings**

**Implement quality controls and respond to and manage customer complaints;**
- Respond to complaints or quality problems encountered by visiting the specific customer
- Assess the problem and diagnose root cause
- Collect any items which may require further investigation
- Complete McCain customer complaint forms and provide feedback to the Customer Services team and Key Accounts Manager
- Liaise with the McCain factory QA team and advise on any quality issues which have been encountered within restaurants.
- Ensure feedback and response to problems encountered

**Maintain customer relationships and contact;**
- Ensure on-going networking and relationship building by maximizing customer contact

**REQUIREMENTS**:

- Matric
- National Diploma in Sales & Marketing or BComm Marketing
- Minimum 3 years Sales / Sales representative experience
- Food Service / Retail experience advantageous
- Viable and current contacts within the Food Service
- Proven track record of increasing market share and sales targets
- Proven experience in conducting cold calls to develop new business
- A tertiary sales or commercial qualification
- Excellent communication and active listening skills / strong negotiation skills
- Proficient in Microsoft Office (Power Point, Excel, and Word) - computer assessment to be completed

**PERSON SPECIFICATIONS**:

- Results orientated
- Self driven
- Good communicator, good interpersonal skills
- High levels of initiative
- Work in a team, with a high degree of responsibility
- Able to work with mínimal supervision
- Work well under pressure and react flexibly to changing business needs
- An individual who has entrepreneurial spirit, and thrives on trying new things
- Innovative, solution-orientated mindset
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Employee Privacy Policy_

**Job Family**:Sales
**Division**:South Africa
**Department**:ASM KZN
**Location(s)**: ZA - South Africa : KwaZulu-Natal : Durban || ZA - South Africa : Eastern Cape : Port Elizabeth || ZA - South Africa : Free Stat

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