Head of Learning and Development
7 months ago
**Job Summary**:
To drive, coordinate and manage Learning and Development function, plans and solutions in line with the needs and priorities of the Group and the overall Human Resource Strategy.
**Minimum Qualifications and Experience**:
- Bachelor Degree in Human Resources/ Behavioural Sciences.
- 3-5 years Senior Management HR experience with specific focus on Learning and Development.
- Healthcare operations knowledge and experience advantageous.
**Minimum Job Requirements**:
- Set goals and standards for the Learning and Development function to support the business and HR plans.
- Plan and utilise the available skills and equipment sets for maximum effectiveness and productivity.
- Adapt ways of working to accommodate the requirements of different HR streams.
- Support and guide relevant workstreams [outside of HR] to achieve operational success.
- Drive continuous improvement and identify and manage operational risks.
- Define, establish and utilise an efficient and effective knowledge capture process, tooling and reporting.
- Develop and oversee the delivery of agreed upon learning and development strategies to meet the Group’s short, medium and long term strategies.
- Maintain an internal and external focus, horizon scanning and network to identify the most effective, innovative and private healthcare centred training opportunities.
- Foster a culture of continues learning within the L&D function to ensure processes are continually reviewed and improved upon.
- Collaborate with senior management (EXCO, Hospital Managers and HODs) to develop training programmes aligned to business need and overall direction.
- Provide advise and guidance for professional development of employees.
- Take lead in managing the Group’s learning, development and skills transfer strategy, plans, budget and controls.
- Maintain and manage the learning and development plan, programme and calendars for the Group.
- Manage the design and delivery of learning content, courses, catalogues and skills transfer methods for the Group.
- Periodically research, identify and recommend function specific business learning and development needs and advice the function on integrated talent and learning solutions and practices.
- Support business functions and Hospitals in the identification of the current and future critical skills deficit, specific development and learning needs of the functions.
- Monitor, generate and share deep business learning insights with functional leads and Heads of Departments on a periodic basis.
- Assist in the design, deployment and procurement of business specific learning infrastructure.
- Facilitate the selection, negotiation and contracting process with learning and development vendors in conjunction with Procurement.
- Prepare, present and report on key learning and development metrics, learning impact and ROI assessments in line with the approved practices.
- Implement, monitor and control business processes according to quality standards, policy, compliance and governance requirements.
- Ensure the alignment and implementation of end-to-end standard operating procedures / processes.
- Research, enable and consult on improvements and opportunities to harness technology.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
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