Back of House Manager

5 months ago


Umhlanga, South Africa HotelJobs.co.za Full time

Hotel in Umhlanga is looking for a Back of House Manager responsible for overseeing all operations in the non-public areas of the hotel, ensuring that all support functions operate efficiently and seamlessly. This role involves managing the kitchen, storage, laundry, and maintenance teams to maintain the highest standards of service, cleanliness, and efficiency in line with the hotel’s 5* status.

**Responsibilities**:
Operational:

- Ensure all back of house operations run smoothly and efficiently, with mínimal disruptions.
- Oversee and manage the kitchen stewarding team, providing leadership, guidance and support to ensure efficient and effective operations.
- Implement and maintain standard operating procedures (SOPs) for all back of house functions.
- Conduct regular inspections and audits to ensure compliance with cleanliness, safety, and quality standards.

Team Management:

- Maintain high team morale and productivity levels.
- Responsible for adequate staffing levels at all times.
- Monitor employee performance and conduct performance evaluations as per the hotel's guidelines.

Budget and Cost Management:

- Meet budgetary targets and develop and manage departmental budgets, ensuring cost savings without compromising standards.

**Requirements**:

- Previous experience in a similar role within a high-end hotel or hospitality establishment is essential.
- Extensive knowledge of kitchen operations, hygiene standards, and health and safety regulations.
- Strong leadership and managerial skills, with the ability to motivate and guide a team effectively.
- Excellent organisational and time management abilities to prioritise tasks and meet deadlines.
- Exceptional attention to detail and a commitment to maintaining high cleanliness standards.
- Strong communication and interpersonal skills to collaborate with different teams and departments.
- Flexibility to work in a fast-paced and demanding environment, including weekends and holidays.
- Knowledge of inventory management and budgeting is preferred.
- Certification or training in food safety and hygiene is highly desirable.
- Proficiency in using computer systems and software for scheduling, reporting, and record keeping.



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