Front of House Manager

3 months ago


Umhlanga, South Africa Life & Brand Portfolio Full time

**Responsibilities Include but are not limited to**:

- Daily administrative requirements;
- Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
- Daily store and floor operational requirements;
- FOH and guest liaisons
- Daily pre and post shift checklists are, implemented, completed, checked and filed.
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Assist and oversee the Retail section of restaurant.
- Daily checking of My Inventory on My Micros
- Ensuring that all staff rostered to work are on time
- Regular presence on the restaurant floor during service

**Qualifications, experience, skills and knowledge required**:

- 2-3 years in a similar role. Retail experience would be advantageous.
- Experience in dealing with high volume, in a similar environment would be preferable
- Strong Leadership ability;
- Intermediate Microsoft Excel and Word skills;
- Strong analytical and problem-solving skills;
- High attention to detail and process driven;
- Ability to interpret statistical information;
- Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
- Self-motivated and deadline oriented;
- Ability to multi-task
- Discretion and integrity
- Problem analysis and problem-solving skills
- Stress tolerance
- Decision-making
- This person will be for employment in a position of trust and honesty and entails the handling of cash or finances
- **PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. **_
- **WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.**_
- **SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL**_

Pay: R15 000,00 per month


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