X1 Customer Relationship Manager
3 months ago
**Job ID**: 53784**Date Posted**: Posted 2 weeks ago**Location**: Pietermaritzburg**Job Title**: X1 CUSTOMER RELATIONSHIP MANAGER - DURBAN - KWAZULU NATAL
Customer Relationship Manager
**KEY RESPONSIBILITIES**
- Scheduling of business appointments with client base/book
- Achieve individual targets
- Maintain existing business
- Identify & grow client base and revenue through selling of additional supply chain products
- Establish customer needs, developing opportunities and grow customer base
- Update call and REACH reports
- Prepare and present proposals and presentations to clients
- Effectively and efficiently deal with client queries
- Identify and escalate possible threats to existing business
**MINIMUM REQUIREMENTS**
- Minimum requirement is a Matric (Grade 12) qualification
- Bachelors Degree or similar qualification and/or similar experience
- 5 Years corporate experience in managing a portfolio of clients
- Need to have worked for reputable corporates
- Proven track record of having made target
- Industry experience advantageous.
- Understanding of full supply chain (Freight, International & Warehousing products)
- Experience in presentation and negotiation of business solutions at senior management level
- Valid Code 08 drivers license and own reliable transport
- Excellent communication skills
- **SKILLS**:
- Sound negotiation skills
- An eye for business opportunities
- Ability to work independently with minimum supervision
- Communication and Interpersonal Skills
- Problem solving and creative thinking
- Customer Service orientation
- Relationship Building
**COMPETENCIES**
- Integrity
- Problem Solving
- Planning and organizing
- Build and maintain relationships
- Customer focus
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