Front Office Executive

6 months ago


Johannesburg, South Africa Exclusively Remote Full time

Executive Front Office Receptionist

You will be responsible for managing incoming calls, messages, appointments, and ensuring seamless communication within our organization. Your role will involve interacting with clients, scheduling appointments, processing payments, and maintaining accurate records of all interactions. This position requires excellent communication skills, attention to detail, and the ability to work independently in a remote setting.

**Key Responsibilities**:

- **Answering Calls**: Professionally handle incoming calls and route them to the appropriate person or department.
- **Message Handling**: Take detailed messages and distribute them accurately to the designated group chat for the respective companies.
- **Appointment Scheduling**: Efficiently schedule appointments for clients and internal staff using designated scheduling tools.
- **Appointment Confirmation**: Contact clients to confirm appointments one day prior to the scheduled date.
- **Payment Processing**: Collect card details from clients and process payments securely via Zelle or other designated platforms.
- **Call Logging**: Maintain detailed records of all incoming and outgoing calls for reference and reporting purposes.
- **Task Management**: Utilize in-house program Asana to manage tasks, descriptions, and assignments for each company or client.
- **Collections**: Assist in managing outstanding client payments by following up and coordinating with the relevant departments.

**Requirements**:

- Proven experience as a receptionist or in a similar role, preferably in a remote setting.
- Excellent verbal and written communication skills.
- Proficiency in using scheduling software and other office tools.
- Strong attention to detail and organizational skills.
- Ability to multitask and prioritize tasks effectively.
- Experience with payment processing platforms like Zelle is a plus.
- Familiarity with task management tools such as Asana or similar platforms
- Own laptop, UPS and strong Wife
- Remote hours 3pm-11pm

Application Question(s):

- Do you have more that 4 years reception experience?



  • Johannesburg, South Africa Hilton Full time

    Front Office Team Leader A Front Office Team Leader supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Team Leader, you will supervise the Front Office Team which is the main connection between...

  • Front Office Host

    2 months ago


    Johannesburg, South Africa Hilton Full time

    Front Office Host A Front Office Host provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...

  • Front Office Manager

    3 months ago


    Johannesburg, South Africa HotelJobs.co.za Full time

    Career Growth Hospitality Recruitment is looking for a strong and experienced **Front Office Manager** to join the team at a 4* Hotel in Sandton. You will be responsible for overseeing the smooth operation of the front desk department, ensuring that guests receive exceptional service from check-in to check-out while managing the front office staff and...

  • Front Office Manager

    6 months ago


    Johannesburg, South Africa Hyatt House Sandton Full time

    **FRONT OFFICE MANAGER** HYATT HOUSE ZA - GT - Johannesburg Full - time Monthly South African Rand (ZAR) pay basis **Salary**: Negotiable Position: Front Office Manager Place of Work: Hyatt House Sandton Hotel Division: Operations Responsible To: Cluster Hotel Manager **Scope and General Purpose of the Job**: **Duties and...

  • Front Office Manager

    22 hours ago


    Johannesburg, South Africa Crew Life at Sea Full time

    Seeking a highly motivated and experienced Front Office Manager to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for overseeing and managing the day-to-day operations of the front office, providing excellent customer service to guests, and ensuring that the hotel runs smoothly and efficiently. Responsibilities:...


  • Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    Job Title: Front Office AttendantThe Front Office Attendant is responsible for providing exceptional customer service to guests, handling front desk operations, and maintaining a clean and organized front office area.Key Responsibilities:Front Desk Operations: Manage the front desk, handle guest check-ins and check-outs, and process payments.Customer...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    **Key Responsibilities**: - Assist in managing daily front office operations, including guest check-ins, check-outs, and reservations. - Lead and support the front desk team, ensuring high service standards and guest satisfaction. - Address guest inquiries, concerns, and special requests in a professional and timely manner. - Collaborate with other...


  • Johannesburg, Gauteng, South Africa Talent 101 Full time

    Job Title: Front Office CoordinatorAbout Talent 101:Talent 101 is a dynamic organization seeking a skilled Front Office Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional support to our staff and clients.Salary: We offer a competitive salary range of R250,000 - R300,000 per annum, depending on...

  • Front Office Host

    1 month ago


    Johannesburg, South Africa Hilton Full time

    Front Office Host (Mandarin Speaker) A Front Office Host provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23157574 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front...


  • Johannesburg, South Africa Edge Executive Search Full time

    Urgently looking for an Executive PA to provide support to the COO and Executive team by effectively organising and managing the office and the department. Minimum requirements: - Diploma / equivalent qualifications - Certificate in Executive Administration - Drivers license - Minimum of 5 years relevant experience - Minutes taking and report writing For...


  • Johannesburg, South Africa Valor reimagining hospitality Full time

    Brief: Position: Front Office Duty Manager (External Recruitment) Employer: Boutique Hotel based in Houghton This vacancy is based in South Africa. Only open to South African Citizens. No work permits will be provided. **Valor Hospitality Partners is recruiting for one of our clients**: Are you a seasoned professional in the hospitality industry with a...


  • Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Job Title: Front Office/ReceptionJob Summary:Capital Recruit is seeking a highly organized and detail-oriented Front Office/Reception professional to provide exceptional administrative support to our team. The ideal candidate will possess excellent communication skills, both verbal and written, and be proficient in Microsoft Office Suite.Key...


  • Johannesburg, South Africa African Energy Full time

    African Energy SA is bassed in central Sandton and are recruiting a receptionist to manage our front desk on a daily basis to perform a variety of administrative and marketing tasks. Greet and welcome guests as soon as they arrive at reception. Direct visitors to the appropriate person and office. Answer, screen, and correctly forward incoming phone...

  • Front Office Manager

    3 months ago


    Johannesburg, South Africa AccorHotel Full time

    Directs, controls and coordinates activities of personnel engaged in such activities as: - Receiving, processing and confirming room reservations. - Selling, registering and assigning rooms to incoming guests; - Giving general information and aid and handling out keys to guests; - Giving general information and aid and handling out keys to guests; -...

  • Front Office Host

    2 weeks ago


    Johannesburg, South Africa Hilton Full time

    Job title : Front Office Host (Chinese Speaker)Job Location : Gauteng, JohannesburgDeadline : December 15, 2024Quick Recommended Links Jobs by Location Job by industries What will I be doing? As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through...

  • Front Office Host

    1 week ago


    Johannesburg, South Africa Hilton Full time

    Job title : Front Office Host (Chinese Speaker) Job Location : Gauteng, Johannesburg Deadline : December 15, 2024 Quick Recommended Links Jobs by Location Job by industries What will I be doing? As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience...


  • Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Capital Recruit is seeking an exceptional Administrative Support Officer to join our team in Dunkeld, Johannesburg. This role offers a unique opportunity for a highly organized and detail-oriented individual to provide administrative support to the organization.Job SummaryWe are looking for a skilled and professional Administrative Support Officer to manage...


  • Johannesburg, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    About Prospect Staffing SAWe are a leading recruitment agency providing top talent to the hospitality industry. Job Title: Front Office Duty ManagerSalary: R550,000 - R650,000 per annum, depending on experience About the RoleAs a seasoned Front Office Duty Manager, you will be responsible for ensuring seamless guest experiences in our esteemed 4/5-star...