![BioFITT Wellness - Preventative Healthcare](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
National wellness company in Cape Town seeking experienced Client Relations Agent who has a passion for Client Service to join immediately.
Earn a Basic Salary plus commission (target generated).
Working hours from Monday to Friday (no weekends or public holiday’s) from 08:00 till 17:00.
Reside in or around Bellville.
2x week Training on our product, policies and procedures will be provided.
**About the Position**
- Administration around scheduling
- Identify customer needs and provide timeous quality service
- Provide customers and clients with accurate information
- Ensures all targets are met
- Maintain and analyse accuracy of customer data
- Demonstrate high attention to detail in all customer interactions in order to ensure all requests are resolved in an effective manner.
- Follow best practice procedures
- Takes initiative and is proactive in ensuring his/her knowledge is relevant and up to date
- Matric or International Equivalent of a Matric
- Fluent written and verbal language skills in English and Afrikaans
- Excellent conversational skills and phone manner
- Contact centre experience advantageous
- Advanced computer literacy
- Clear criminal record
- Excellent Communication skills
- Fluent written and verbal as languages stipulated above
**Desired Qualification and Work experience**
- Grade 12 / Matric
- 1 to 2 years Client / Customer Support
If you feel you meet the criteria, please a summary of no more than 250 words on who you are and what unique value you can bring to the table.
**Salary**: From R5,000.00 per month
Ability to commute/relocate:
- Bellville, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (required)
Application Deadline: 2023/05/14
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