Call Centre Service Agent

3 weeks ago


Centurion, South Africa Hire Power Full time

You will report to a Team Leader and be based on-site at the call centre in Port Elizabeth.
- 2 - 3 Years' experience in a call centre or client service environment with proven knowledge of customer service principles and practices
- Exposure to the insurance industry (preferred)

**MINIMUM REQUIREMENTS**:

- Matric or equivalent
- Business-related qualification is advantageous
- Proficiency in MS Office (Word and Excel)
- Proficient in English **and another official South African language**. **Preference will be given to African language speakers**:

- SA Citizen with a clear criminal history

**BEHAVIOURAL SKILLS ATTRIBUTES**:

- Verbal and Written communication skills
- Service orientation
- Problem-solving
- Detail orientated
- Prioritisation
- Teamwork and collaboration
- Adaptability
- Display initiative

**BEHAVIOURAL COMPETENCIES**:

- Examining and articulating information
- Upholding standards
- Documenting facts
- Showing composure and taking action
- Establishing a rapport
- Meeting timescales

Ref Code: CallX
Location: Centurion
Career Level: + 2 Years
Industry: Healthcare
EE/ Non-EE: Strictly EE in accordance with the company’s Employment Equity Plan
Working Hours: Monday to Friday 08H00 to 16H30 (On-site)

**Salary**: The package includes medical insurance and provident fund

**Skills**:

- CommunicationCustomer CareCustomer ServiceMedical AssistanceMS ExcelMS WordTelephone Etiquette

**Industries**:

- Customer ServicesHealthcare



  • Centurion, South Africa Hire Power Recruitment Full time

    **Call Centre Service Agent** **COMPANY DESCRIPTION** A vacancy for a Call Centre Service Agent exists within a reputable and well-known multinational corporation. The successful individual will be required to work on-site at the call centre in Port Elizabeth. Product training will be given. A demonstrated history as a call centre service agent is a...


  • Centurion, South Africa Dante Personnel Full time

    Gauteng, Centurion - R 8000 - R 12000 Our client in the telecommunications industry has an opening for a Call Service Centre Agent to join their team in Centurion **Minimum requirements**: - Matric - Fluent in Afrikaans and English - Computer literate - At least two years' experience in customer service - Ability to multi-task and work under...

  • Call Centre Agent

    22 hours ago


    Centurion, South Africa Only the Best Full time

    **Skills**: - Customer ServiceCustomer CareCustomer Satisfaction **Industries**: - Insurance **Description**: A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion. Minimum requirements: - Must stay within a 30km radius of Centurion - 6 months Call Centre experience - Matric...

  • Call Centre Agent

    2 weeks ago


    Centurion, South Africa SydSen Recruit Full time

    Gauteng , Centurion R7 000R9 000 Monthly Call Centre Agent - Centurion - Gauteng A fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and...

  • Call Centre Agent

    3 weeks ago


    Centurion, South Africa Sydsen Full time

    A fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and educate clients across all company brands - Gather market-related information, including...


  • Centurion, South Africa Ctrack Full time

    **We are hiring Call Centre Support Agents**: **About the Call Centre Support Agents position**: The agent will be responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-tracking recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and...

  • Call Centre Agent

    2 days ago


    Centurion, South Africa Sydsen Full time

    A fast-growing company in Centurion is looking to employ a **Call Centre Agent.** **Duties and Responsibilities**: - Meet and exceed sales targets and KPI's - Build and develop an existing client base - Build and develop new potential business - Present, promote, and educate clients across all company brands - Gather market-related information, including...

  • Call Centre Agent

    3 weeks ago


    Centurion, South Africa Oracle HR Full time

    A well-established international company is seeking a call center agent / customer service agent to assist customers with technical difficulties. **Requirements**: IT Qualification / certificate essential. Driver's license + own car essential & non-negotiable. Looking to hire 4 employees of which one should be able to speak Portuguese. **Job Types**:...


  • Centurion, South Africa Concordia Careers Full time

    1.1. Key Performance Areas and responsibilities: - Sales Call Centre Management - Client Experience - Administration - Business Development 1.2. Duties and Responsibilities: Management - Oversee all day-to-day FTTH Telesales operations. - Manage agents’ productivity by monitoring and evaluating their performance, with a focus on the behaviours that...


  • Centurion, South Africa Hire Power Recruitment Full time

    2 - 3 Years' experience in a call centre or client service environment with proven knowledge of customer service principles and practices - Exposure to the insurance industry (preferred) **MINIMUM REQUIREMENTS**: - Matric or equivalent - Business related qualification is advantageous - Proficiency in MS Office (Word and Excel) - Proficient in English and...

  • Call Centre Manager

    3 weeks ago


    Centurion, South Africa HandPicked Recruitment Full time

    Minimum requirements: - Demonstrated success in managing contact centres - Proven ability to work independently and efficiently manage a contact centre - 10+ years of management experience in a contact centre environment (Operations) - Bachelor's degree / Diploma in a relevant field (e.g., business administration, finance) preferred; relevant experience...

  • Call Centre Manager

    3 weeks ago


    Centurion, South Africa Handpicked Recruitment Full time

    **Salary**: R45 000 per month, Negotiable, depending on experience **Benefits**: Provident Fund **Working hours**: Monday - Friday 08:00- 17:00 Our client a firm specialising within the Pharmaceutical industry has an opportunity for an experienced Call Centre Manager to join their firm based in Centurion area. **Minimum requirements**: - Demonstrated...


  • Centurion, South Africa Ctrack Full time

    We are hiring **Call Centre Support Agents** This position is responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers,...

  • Call Centre Agent

    2 weeks ago


    Centurion, South Africa Surestrat Full time

    Sales Call Center Agent Positions Available to individuals that are great at telephone outbound sales! We are a broker that are busy hiring for exciting new posts in sales in an outbound environment This position requires an individual who **work independently and can source leads** for themselves. We do supply leads but the bulk of the business is...

  • Call Centre Manager

    3 weeks ago


    Centurion, South Africa Dimension Data Full time

    As an IT Call Centre Manager, you'll work with the IT department to create new solutions that improve and streamline processes. You'll be responsible for managing the call centre's daily operations, ensuring customers are always being served quickly and efficiently. You should have previous experience in customer service or human resources management, as...

  • Call Centre Agent

    3 weeks ago


    Centurion, South Africa shop-24 Full time

    **DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Floor Manager - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity...


  • Centurion, Gauteng, South Africa The South African National Roads Agency Full time

    Job title : Supervisor : Call Centre (2675)Job Location : Gauteng, CenturionDeadline : April 06, 2025Quick Recommended LinksJobs by Location Job by industries MINIMUM REQUIREMENTSMatric Twelve months or more experience in a call centre environment at a Supervisory Level KNOWLEDGE AND EXPERIENCE2 years supervisory experience in a corporate call centre...


  • Centurion, South Africa CareerfinderZA Full time

    Key Performance Area: Meet and exceed the sales quotas - Maintain contact and build lasting relationships with customers - Make sales calls and contact both potential and existing customers - Keep records of all interactions with customers - Keep abreast of the latest market trends and remain updated on product knowledge - Development of innovative and...

  • Call Center Agent

    3 weeks ago


    Centurion, Gauteng, South Africa Stonebridge HR Solutions Full time

    Requirements: Grade 12 1 years call centre experience Extremely well spoken in English Customer orientated Telephone Etiquette Responsibilities: Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.


  • Centurion, Gauteng, South Africa Ctrack Full time

    We are hiring a Call Centre Support Agent.This position is responsible for providing telephonic support to customers, Fitment Centres, and CTFM branches. Monitoring and fast-track recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres, and CTFM...