Duty Manager
2 weeks ago
Evergreen Lifestyle Villages is the premier retirement village brand in South Africa. The Evergreen Group builds, owns and operates world class lifestyle retirement estates. Amdec with the PSG Group own 100% of Evergreen and together are positioned to have exponential growth expanding its national footprint.
**MINIMUM CRITERIA**
- Grade 12
- Knowledge of Food and Beverage operations
- Knowledge of stock control and stock takes
- Knowledge of Point-of-Sale systems
**REQUIREMENTS AND COMPETENCIES**
- Keeping all lists updated, i.e., telephone, speed dial, emergency no.’s, landscaping allocation, pets, access registers, attendance registers, etc.
- Knowledge of MS Office, MS Excel, MS Outlook & Internet Explorer
- Maintaining / designing standards forms /documents and templates
- Prepare handover docs/packs for new residents
- Maintaining residents’ database (contains all residents’ personal details i.e., contacts ID, medical, next of kin info, etc.)
- Filing - maintaining of filing systems for residents, accounts & general admin files
- Clear understanding of Creditors / Service level agreements and contracts - Collecting and submitting invoices and statements on a monthly basis and typing of payment requisitions.
- Following up with relevant suppliers regarding invoices / statements
- Clear understanding of Debtors (Monthly levy accounts) - working out additional charges / recoveries (domestic, medical, maintenance, water, electricity, parking & other charges) for submission and checking / distributing once signed off. Follow up on payment.
- Liaising with various contractors / suppliers / service providers
- Keeping notice boards updated
- Assist Assistant Village Manager whenever necessary.
- Monthly payroll administration.
- Ordering of uniforms
- Monthly levy accounts.
- Pre-billing check on a monthly basis
- Do charge out sheets of domestic and utility workers on a monthly basis
- Assisting with compiling the monthly newsletter
- Weekly menu’s and what’s Happening to be compiled and send out.
- Ensuring all residents receive a gift and a card on their birthday.
- Organising hospitality initiatives - planning and execution.
- Receiving maintenance requests / issues, logging them, keeping an up-to-date schedule, following up on them and meeting with Maintenance Manager to sign off completed works
- Overlooking cleaners & utility worker/s - ordering of stationery and cleaning material on a monthly basis, stock take weekly
- Interacting with all sections of the village - security / maintenance / cleaning & utility - assisting them where ever possible
- Facilitate training for all staff.
**Evening shifts and weekend work could be expected**
**Job Types**: Full-time, Permanent
Application Question(s):
- Have you studied Hotel Management
- Do you have knowledge of Food and Beverage operations
- Do you have knowledge of stock control and stock takes
- Do you have knowledge of Point-of-Sale systems
- Are you able to occasionally work Evening shifts and weekends
**Education**:
- High School (matric) (preferred)
**Experience**:
- Hospitality: 1 year (preferred)
**Language**:
- Afrikaans (preferred)
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