Hotel Restaurant

6 months ago

Pretoria, South Africa HotelJobs.co.za Full time

**A great to expand your knowledge should you wish to climb the F&B ladder in a hotel environment or learn the fundamentals or running your own restaurant one day**

Hotel Restaurant / Assistant F&B Manager - Hotel - Pretoria
- To give quality service, both to customers and colleagues, to provide and maintain the services of food and beverage and other support facilities for restaurants and banquets according to standards specified by the hotel and departments, adhering to company and statutory
- regulations.
- Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
- To lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
- Responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
- Ensure efficient A’la Carte restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
- Know how to oversee the dining room, check-in with customers and balance seating capacity.
- Maintain working knowledge of employee handbook, policy and procedure manual.
- Providing a high quality and consistent service to both internal and external customers
- Have a extensive knowledge about the products in circulation that are on offer.
- Maintaining hygiene in back of house areas, Kitchens and storerooms.
- Adhering to a high level of cleanliness in front of house and back of house food and beverage areas.
- Ensuring that operating equipment is looked after packed away in the correct manner and locked away if necessary.
- Maintain a high level of personnel hygiene, appearance.
- Work safely, adhering to all hotel health and safety precautions.
- Attend hotel and/or departmental meetings and training sessions when necessary
- Maintaining a cleaning schedule for fridge seals, cupboards, glasses, coffee machines and general.
- Disposal of waste before, after and during events or the opening and closing cleaning down procedures
- Work in co-operation with other departments, develop and maintain an effective working relationship
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction.
- Responsible for Restaurant equipment.
- Control operational costs and identify measures to cut waste.
- Appraise staff performance and provide feedback to improve productivity.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant event.
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.

Job Knowledge:

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Need management skills and experience in both front and back of the house.
- Familiarity with restaurant management software

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