Service Technician

7 days ago

Modderfontein, South Africa ABB Full time

**Service Technician (Analyzer)**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, disabilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Service Technician (Analyzer) and will be part of Process Automation business Area for Measurement & Analytics division based in Modderfontein, South Africa. In this role you will be reporting to Service Manager and will be responsible for executing service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines. Delivering excellent customer service to satisfy customers.

**Your responsibilities**:

- Performing service tasks, identifying technical problems and making analysis through remote or on-site activity in any service categories
- Contributing to customer satisfaction by executing service work according to customer order and expectation
- Creating and maintaining a good relationship with customers and understanding their needs
- Proactively identifying potential equipment failures and requests proactive corrective actions
- Troubleshooting equipment failure and making recommendations to avoid repeating the problem in the future

**Your background**:

- Bachelor's Degree or Diploma in Process Automation or Electrical Engineering
- Minimum 3 years of experience in continuous Gas Analyzers, Gas Chromatograph Analyzers and Instrumentation
- Excellent communication and interpersonal skills

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